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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BlueStar’s customer loyalty initiative is designed to assist small enterprises, retail outlets, dining establishments, and hotels in fostering strong connections with their most valued patrons. It is essential to train your employees to utilize branded promotional resources effectively, ensuring that every customer is enrolled in your rewards initiative. Customers have the option to join by completing an enrollment form or by signing up directly on your website. You can send emails straight from the back office of your loyalty program, allowing you to target specific customers or reach out to larger groups. Additionally, tracking the performance of your communications is straightforward after dispatching your messages. For every $1 a customer spends at your establishment, they earn one point simply by presenting their card or phone number. You have the flexibility to set the reward threshold that dictates when customers earn a reward, and it is advisable to offer rewards that range between 5-15% of the total amount spent, in accordance with your product margins. The process of redeeming rewards is seamless and happens automatically, enhancing the customer experience. This approach not only incentivizes repeat visits but also strengthens customer relationships over time.

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Agilysys Analyze
Delphi
FortuneNext
Frontdesk Anywhere
IQware
Little Hotelier
MyHMS
Opera
Protel Cloud PMS
QuadraNet Reservations
ResortSuite PMS
ResortSuite SALES & CATERING
Rezcontrol
SIHOT
SkyTouch Hotel OS
Smart Hotel Software
SpaSoft
Symantec SiteMinder

Integrations

Agilysys Analyze
Delphi
FortuneNext
Frontdesk Anywhere
IQware
Little Hotelier
MyHMS
Opera
Protel Cloud PMS
QuadraNet Reservations
ResortSuite PMS
ResortSuite SALES & CATERING
Rezcontrol
SIHOT
SkyTouch Hotel OS
Smart Hotel Software
SpaSoft
Symantec SiteMinder

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluestar Loyalty

Founded

2015

Country

United States

Website

www.bluestarloyalty.com

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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