Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bluehubcloud PBX is a cloud phone system hosted in Australia and supported by an Australian team. It brings calls, messaging and meetings onto one platform. Staff use desk phones or the Communicator apps on Windows, macOS, Linux, the web, iPhone and Android, so the business number goes wherever they work. Call handling covers auto-attendants, ring groups, queues, call recording, voicemail to email and local or 1300/1800 numbers, with SIP Protect security. AI Call Assistants pick up the calls nobody is free to answer, Business Insights provides call analytics, and business SMS, contact centre options and managed automations run on the same platform. Add-ons connect it to CRMs such as Salesforce, HubSpot, Zoho, Zendesk and Microsoft Dynamics 365, and to Microsoft Teams calling. Every system is set up by Bluehubcloud and supported from Australia.
Description
Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bullhorn
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Pipedrive
Yes
Salesforce
Yes
SugarCRM
Yes
Vtiger CRM
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Bullhorn
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Pipedrive
No
Salesforce
No
SugarCRM
No
Vtiger CRM
No
Zapier
No
Zendesk
No
Pricing Details
$30 AUD/extension/month ex GST
Plans start from A$30 per extension per month ex GST. Full pricing on our website.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bluehub Unified Communications
Founded
2021
Country
Australia
Website
bluehubcloud.com.au
Vendor Details
Company Name
Grapevine
Founded
2001
Country
Australiia
Website
www.whistleblowerhotline.com.au
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Product Features
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No