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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bluehubcloud PBX is a cloud phone system hosted in Australia and supported by an Australian team. It brings calls, messaging and meetings onto one platform. Staff use desk phones or the Communicator apps on Windows, macOS, Linux, the web, iPhone and Android, so the business number goes wherever they work. Call handling covers auto-attendants, ring groups, queues, call recording, voicemail to email and local or 1300/1800 numbers, with SIP Protect security. AI Call Assistants pick up the calls nobody is free to answer, Business Insights provides call analytics, and business SMS, contact centre options and managed automations run on the same platform. Add-ons connect it to CRMs such as Salesforce, HubSpot, Zoho, Zendesk and Microsoft Dynamics 365, and to Microsoft Teams calling. Every system is set up by Bluehubcloud and supported from Australia.

Description

Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bullhorn Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
SugarCRM Yes 
Vtiger CRM Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 
n8n Yes 

Integrations

Bullhorn No 
HubSpot CRM No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
SugarCRM No 
Vtiger CRM No 
Zapier No 
Zendesk No 
Zoho CRM No 
n8n No 

Pricing Details

$30 AUD/extension/month ex GST
Plans start from A$30 per extension per month ex GST. Full pricing on our website.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bluehub Unified Communications

Founded

2021

Country

Australia

Website

bluehubcloud.com.au

Vendor Details

Company Name

Grapevine

Founded

2001

Country

Australiia

Website

www.whistleblowerhotline.com.au

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Product Features

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

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