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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Discover everything instantly and enhance your knowledge acquisition speed: BlueSpice serves as the enterprise edition of the renowned MediaWiki software, which powers Wikipedia. Utilizing BlueSpice is straightforward and aligns perfectly with the high standards required by users. It allows for the integration of user-friendly extensions that simplify the administration process. Additionally, it features an attractive design! The free version, BlueSpice free, offers an excellent entry-level solution for organizations, delivering significant value to both wiki administrators and users. In contrast, BlueSpice pro represents a crucial solution for businesses, offering extensive functionalities along with a growing array of extensions, as well as long-term support, updates, and patches. Our organization was established with the goal of adapting Wikipedia's technology and principles for corporate use. Since our inception in 2007, we have been continuously enhancing the BlueSpice knowledge management platform, which is built on the open-source foundation of MediaWiki, ensuring it meets the evolving needs of our clients. This commitment to innovation guarantees that our users always have access to the latest advancements in knowledge management.

Description

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

LaunchBrightly No 
MediaWiki Yes 
SearchUnify No 
Zapier No 
Zendesk No 

Integrations

LaunchBrightly Yes 
MediaWiki No 
SearchUnify Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$215 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$79.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BlueSpice

Founded

2007

Country

Germany

Website

bluespice.com

Vendor Details

Company Name

KnowledgeOwl

Founded

2015

Country

United States

Website

www.knowledgeowl.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration No 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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