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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Quickly identify emerging growth opportunities, monitor shifts in market dynamics, and anticipate your rivals' next moves. Our service is consistently available, providing actionable insights that are enhanced by human expertise for those moments when you need to delve deeper into data or seek creative inspiration, making it suitable for every tier of your organization. We employ a unique combination of targeted data points and are open to discussing our data sources at a conceptual level. Our approach typically involves three categories of data: we analyze social media statistics, including follower counts and various engagement metrics, alongside automated gathering of insights from text, imagery, and video content shared by online audiences regarding brands, sourced from social media, forums, reviews, and other public platforms. Additionally, we curate marketing materials from brands, such as diverse advertisements and website content, and systematically categorize this information to assess factors like thematic consistency, uniqueness, audience affinity, and alignment, thus providing a comprehensive understanding of brand connections. This multifaceted analysis ultimately empowers organizations to stay ahead of trends and make informed strategic decisions.

Description

Sprinklr Insights is a robust, AI-driven platform designed for enterprises, focusing on consumer and customer intelligence by consolidating data from over 30 digital and social media channels, along with numerous media outlets and websites into a cohesive, real-time system. This empowers organizations to convert unstructured conversations and feedback into meaningful intelligence, eliminating the noise. It effectively gathers the voice of the customer, tracks brand mentions, performs competitor analysis, detects potential crises, collects product feedback, identifies audience preferences, and monitors market trends all in one centralized location. Additionally, it offers contextual sentiment analysis, theme identification, anomaly detection, and predictive insights that enhance strategic decision-making across various teams. The platform's integrated AI functionalities process billions of past and current interactions to reveal emerging trends and shifts in sentiment, deliver actionable insights, and provide automated summaries or recommendations. Ultimately, Sprinklr Insights equips businesses with the tools necessary to stay ahead in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
Pinterest
Snapchat
X (Twitter)
YouTube
Discord
Google Analytics
LinkedIn
Microsoft 365
Tableau
Telegram
TikTok
Tripadvisor
Tumblr
Twilio
Twitch
Vimeo
WordPress
Yelp

Integrations

Facebook
Instagram
Pinterest
Snapchat
X (Twitter)
YouTube
Discord
Google Analytics
LinkedIn
Microsoft 365
Tableau
Telegram
TikTok
Tripadvisor
Tumblr
Twilio
Twitch
Vimeo
WordPress
Yelp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BlueOcean

Founded

2018

Website

www.blueocean.ai/

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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