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ServiceWorksOne-stop platform for everything you need to start, grow and transform your business. Cloud-based SaaS Solutions to manage complete business operations Mobile App for Running Business on-the-Go on Android and iOs. Integration with third-party systems for payment, inventory, and work order
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Description
Field service software solutions enhance customer relationships, and BlueClerk stands out as the first SaaS platform focused on IoT. This innovative approach connects devices to the cloud, allowing for real-time monitoring of contractor and employee efficiency. BlueClerk enables businesses to log their work, manage inventory, and perform various tasks effortlessly. By simply tapping a phone to a tag, users can access machines and update the work completed. Serving as both a CRM and work management tool, BlueClerk is specifically designed for organizations with field employees. The BlueTags, which can be programmed through the mobile application, require no technical expertise, making them accessible to all users. When scanned, BlueTags facilitate the recording of work and provide insights into historical data. Easily accessing this history not only conserves time but also contributes to a safer working environment for technicians. The concept of BlueClerk was born from its founder, Chris Norton, who initially created the software for his fitness equipment company, allowing technicians to efficiently scan and document their work on customers' exercise machines. This progression highlights the adaptability of technology in catering to the unique needs of various industries.
Description
Integrate field service operations with various teams and mobile technology to swiftly address and avert issues, prioritizing the safety of both clients and employees. Enhance customer satisfaction through effective management and ensure tasks are completed correctly on the first attempt. Resolve client problems during the initial visit by automatically designating the most suitable personnel for each assignment, while equipping them with necessary information through customer service integration. The scalable capabilities of Field Service Management bundle essential applications and features into adaptable packages that evolve alongside your business requirements. Eliminate operational barriers, automate processes, and optimize workflows to diminish costs and elevate revenue, all while reducing the burden on both customers and staff. Additionally, improve dispatch deflection rates and foster collaboration between field and customer service, linking these functions with the broader organization for seamless operations. Ultimately, this approach not only enhances efficiency but also fosters a culture of continuous improvement throughout the entire business landscape.
API Access
Has API
API Access
Has API
Pricing Details
$30 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueClerk
Founded
2018
Country
United States
Website
blueclerk.com
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com/products/field-service-management.html
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking