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Description
Our commerce solutions equip brands and retailers with all the necessary tools to effectively market, sell, and distribute both digital and physical gift cards. Additionally, our Incentive Solutions deliver timely, customizable, and pertinent rewards that motivate consumers, employees, and sales teams to engage in specific actions. Through our employee solutions, we utilize reward cards alongside a unique platform to promote actions that enhance organizational performance. Our emerging payments solutions harness the power of digital wallets, mobile applications, and the Blackhawk Network to offer innovative and convenient payment options. Furthermore, our corporate solutions provide secure and contemporary methods for transferring funds from companies to individuals, eliminating the need for manual processes. Remarkably, our Incentive Solutions also highlight timely, customizable rewards that drive engagement among various groups. By advancing these services, we are actively shaping the future landscape of global branded payments while enhancing user experience across the board.
Description
Incentivizer® is cloud-based channel incentive software, with an optional managed service, used by vendors and distributors to reward resellers, distributors and their sales reps. It replaces spreadsheets and email approvals with one claim lifecycle, from sign-up to payout.
Architecture and security
- SaaS, browser-based, nothing to install
- Branded participant site per vendor
- Email verification and mandatory 2FA on every plan
- TLS 1.2+ in transit, AES-256 at rest
- UK GDPR processor; the vendor is controller. DPA supplied
- 99.75% monthly uptime commitment, commercially reasonable basis, no service credits
Claim workflow
1. Admin sets T&Cs, products, deal values, territories, reward tiers and dates
2. Claim form uses standard and custom fields (3, 8 or 20 by plan)
3. Participants attach evidence: JPEG, PNG, WebP or PDF, up to five files of 10MB
4. Reviewers approve, reject with a reason, or bulk-approve via CSV
5. Approval triggers a reward via secure redemption link and email
Incentive logic
- Deal Registration, Sales Accelerator (including SPIFs) and Task-Based designs
- Fixed rewards or tiers scaling with deal value
- Individual payouts: Amazon e-gift cards and charity donations on all plans, travel vouchers from Pro
Plan limits
- Starter: 1 incentive, 150 users, 3 countries
- Pro: 2 incentives, 500 users, 20 countries
- Advanced: 3 incentives, 1,000 users, 40 countries
- Enterprise: custom build, no fixed limits
Managed option
Incentivizer's team can run an agreed scope, from design to payouts and reporting, with full platform access retained.
Built on 20+ years of running incentive programs. Published figures: $1.6bn+ closed business, $611k+ rewards issued, +35% pipeline uplift.
API Access
Has API
No
API Access
Has API
No
Integrations
ACCEO Retail-1
Yes
Extole
Yes
GoVida
Yes
IT Retail POS
Yes
eGifter Merchants
Yes
Integrations
ACCEO Retail-1
No
Extole
No
GoVida
No
IT Retail POS
No
eGifter Merchants
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
£875 per month
Pricing is dependent on the chosen plan and billing option. Enterprise subscriptions are costed based on individual requirements.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Blackhawk Network
Country
United States
Website
blackhawknetwork.com
Vendor Details
Company Name
Incentivizer.ai
Founded
2002
Country
United Kingdom
Website
incentivizer.ai
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No