Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Give your customers and partners the visibility they require to empower them. Your customers and partners can interact with you 24/7 via online portals. This will result in higher customer satisfaction, lower service delivery costs, and increased sales. All account information can be stored in the form Prospects, Customers, and Vendors. The 360-degree page gives you a complete view of your Account's Contacts and Quotes, Work Orders. It also shows Installed Products, Sites, Contract specific documents, and Work Orders. Additional account information, such as billing addresses and shipping addresses, tax information, and contact information, should be kept. Set up approval processes for your quotes and contracts. For potential sales or service orders, provide quotations to your customers. With the most current sales tax tables, automatically calculate your Sales Taxes.
Description
Griffi serves as a cloud-based digital office assistant tailored for trades and small service enterprises, consolidating customer inquiries, contacts, tasks, cases, and business intelligence into a single, efficient workspace. The platform features an optional AI Phone module that not only answers and qualifies incoming calls but also records requests and schedules appointments based on predefined criteria. Additionally, its website chat function effectively captures user questions and contact information, ensuring a seamless transition to human agents when necessary. An optional inbox module aids in organizing incoming emails and generating draft replies to streamline communication. Griffi can also generate various documents, including quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, as well as offering features for appointment scheduling, calendar synchronization, and SMS alerts. Users have the ability to review and approve document drafts and any configured actions prior to finalization or dispatch. Moreover, accounting exports are available in formats like CSV files and DATEV booking-data files, with functionality dependent on the chosen plan, modules, and individual setup preferences. This comprehensive tool not only enhances productivity but also ensures that all aspects of business management are efficiently handled in one location.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
DATEV
No
Docusign
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
SAP Business One
Yes
Sage 500
Yes
Salesforce
Yes
Integrations
DATEV
Yes
Docusign
No
QuickBooks Online
No
QuickBooks Online Advanced
No
SAP Business One
No
Sage 500
No
Salesforce
No
Pricing Details
$75 per month
Free Trial
Yes
Free Version
No
Pricing Details
€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BiznusSoft
Founded
2013
Country
United States
Website
www.biznussoft.com/field-service
Vendor Details
Company Name
n3tz
Founded
2022
Country
Germany
Website
griffi.ai/en/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No