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Description
Biznmotion offers a comprehensive managed AI receptionist solution tailored for appointment-driven local enterprises. This intelligent voice assistant operates 24/7 to handle incoming calls, collect essential information from callers, assess their needs, schedule appointments, or take messages, and delivers lead summaries via text. Additionally, the service has the capability to respond to missed calls via text, engage in website chat inquiries, arrange bookings with reminders, and solicit post-service reviews. Each system is customized to align with the business's operating hours, geographic service area, specific offerings, and escalation protocols, while also providing ongoing monitoring and adjustments based on call evaluations. Customers have access to call transcripts and website chat logs through a user-friendly dashboard, and callers can be directed to a human representative based on established business criteria. The subscription plans are billed monthly, with the Everything + Voice package including voice answering services along with 500 voice minutes each month. This ensures that businesses can maintain excellent customer service while effectively managing their appointment scheduling needs.
Description
Vertical AI is a cloud-based solution designed for developing and managing AI-driven voice and text agents tailored for business communications, including phone calls and online interactions. Teams can customize these agents with relevant business information, integrate them with customer service and scheduling platforms, and utilize them to respond to inquiries, retrieve data, arrange or modify appointments, send confirmation messages, and seamlessly transfer conversations to human staff members. The platform allows for a cohesive experience between voice and text interactions, enabling shared access to agent guidelines and integrated data. Additionally, it features tools for testing conversations prior to deployment and reviewing recordings, transcripts, and performance metrics after interactions have taken place. Teams can oversee agent actions and system integrations via an intuitive web-based interface. Vertical AI primarily caters to Australian businesses and contact center teams managing incoming inquiries, support services, and booking processes, including those that require customer interactions to be synced with their established business systems. This comprehensive platform not only enhances efficiency but also improves customer satisfaction by streamlining communication processes.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Airtable
No
Apple Calendar
Yes
Calendly
No
Gmail
No
Google Sheets
No
HubSpot CRM
No
Intercom
No
Microsoft Outlook
Yes
Microsoft Teams
No
Integrations
Google Calendar
Yes
Airtable
Yes
Apple Calendar
No
Calendly
Yes
Gmail
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Outlook
No
Microsoft Teams
Yes
Pricing Details
$597/month
Everything + Voice costs $597 per month and includes 500 voice minutes monthly. The plan is month-to-month, with no setup fee or contract, and can be canceled at any time. After the included minutes, calls are still answered and messages are taken, with no extra-minute charges.
Free Trial
No
Free Version
No
Pricing Details
A$49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Biznmotion LLC
Founded
2022
Country
United States
Website
biznmotion.com
Vendor Details
Company Name
Vertical AI
Founded
2026
Country
Australia
Website
verticalai.com.au