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Description
Biznmotion offers a comprehensive managed AI receptionist solution tailored for appointment-driven local enterprises. This intelligent voice assistant operates 24/7 to handle incoming calls, collect essential information from callers, assess their needs, schedule appointments, or take messages, and delivers lead summaries via text. Additionally, the service has the capability to respond to missed calls via text, engage in website chat inquiries, arrange bookings with reminders, and solicit post-service reviews. Each system is customized to align with the business's operating hours, geographic service area, specific offerings, and escalation protocols, while also providing ongoing monitoring and adjustments based on call evaluations. Customers have access to call transcripts and website chat logs through a user-friendly dashboard, and callers can be directed to a human representative based on established business criteria. The subscription plans are billed monthly, with the Everything + Voice package including voice answering services along with 500 voice minutes each month. This ensures that businesses can maintain excellent customer service while effectively managing their appointment scheduling needs.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Apple Calendar
Yes
Calendly
No
Cliniko
No
Fergus
No
HubSpot CRM
No
Microsoft 365
No
Microsoft Outlook
Yes
ServiceM8
No
Integrations
Google Calendar
Yes
Apple Calendar
No
Calendly
Yes
Cliniko
Yes
Fergus
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Microsoft Outlook
No
ServiceM8
Yes
Pricing Details
$597/month
Everything + Voice costs $597 per month and includes 500 voice minutes monthly. The plan is month-to-month, with no setup fee or contract, and can be canceled at any time. After the included minutes, calls are still answered and messages are taken, with no extra-minute charges.
Free Trial
No
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Biznmotion LLC
Founded
2022
Country
United States
Website
biznmotion.com
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz