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Description
Biznmotion offers a comprehensive managed AI receptionist solution tailored for appointment-driven local enterprises. This intelligent voice assistant operates 24/7 to handle incoming calls, collect essential information from callers, assess their needs, schedule appointments, or take messages, and delivers lead summaries via text. Additionally, the service has the capability to respond to missed calls via text, engage in website chat inquiries, arrange bookings with reminders, and solicit post-service reviews. Each system is customized to align with the business's operating hours, geographic service area, specific offerings, and escalation protocols, while also providing ongoing monitoring and adjustments based on call evaluations. Customers have access to call transcripts and website chat logs through a user-friendly dashboard, and callers can be directed to a human representative based on established business criteria. The subscription plans are billed monthly, with the Everything + Voice package including voice answering services along with 500 voice minutes each month. This ensures that businesses can maintain excellent customer service while effectively managing their appointment scheduling needs.
Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Apple Calendar
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Integrations
Apple Calendar
No
Google Calendar
No
Microsoft Outlook
No
Pricing Details
$597/month
Everything + Voice costs $597 per month and includes 500 voice minutes monthly. The plan is month-to-month, with no setup fee or contract, and can be canceled at any time. After the included minutes, calls are still answered and messages are taken, with no extra-minute charges.
Free Trial
No
Free Version
No
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Biznmotion LLC
Founded
2022
Country
United States
Website
biznmotion.com
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com