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Description
BizAssistant.ai offers a sophisticated virtual receptionist service powered by AI that operates around the clock, responding to business calls with a realistic human-like voice while meticulously recording essential customer information such as service type, location, urgency, and preferred appointment times, ensuring that no potential lead is left unanswered. Additionally, it has the capability to seamlessly schedule appointments directly into various calendar systems, including Google, Outlook, and iCloud, while providing concise summaries and complete call transcripts following each interaction. This innovative solution significantly alleviates administrative burdens and minimizes revenue loss by transforming incoming inquiries into confirmed jobs, even during off-hours or when teams are engaged in other tasks. Designed for quick and effortless setup, it allows users to customize intake questions and business details, ensuring a smooth call routing experience and job intake process that closely mimics a traditional front desk. Ultimately, it empowers business owners to automate lead capture and scheduling, allowing them to dedicate more time to their core operations rather than managing phone calls. With its robust features, BizAssistant.ai is a vital tool for modern businesses looking to enhance efficiency and customer service.
Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
API Access
Has API
API Access
Has API
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Google Cloud Platform
Microsoft Outlook
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Google Cloud Platform
Microsoft Outlook
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Pricing Details
$297 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BizAssistant.ai
Country
United States
Website
bizassistant.ai/
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
