Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BioShare serves as a dedicated platform where researchers can efficiently search for available collections and submit their requests for specimens and relevant data. Additionally, it offers a well-organized system to oversee the request and approval processes, ensuring seamless communication throughout. At BSI Systems, we advocate for the shareability of data to enhance the quality and efficiency of research collaborations between laboratories. As a web-based resource, BioShare enables the sharing of biospecimens and datasets within the research community, making it easier for scientists to connect. Researchers benefit from a centralized hub where they can search, submit requests, and monitor all interactions related to their requests. The platform features a user-friendly interface that simplifies lab sample tracking, making the process more accessible than ever. With BioShare, the complexities of tracking specimen and data requests have been significantly reduced, allowing for complete oversight from the moment of request submission through to the voting and approval stages. The intuitive, streamlined process enhances the ability to review, track, and approve requests, ensuring a more efficient experience for all users. BioShare truly revolutionizes how researchers manage their requests and collaborations in the scientific community.
Description
Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Docusign
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$40 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BSI Systems
Country
United States
Website
www.bsisystems.com/bioshare/
Vendor Details
Company Name
Requestor Technologies
Founded
2013
Country
Czech Republic
Website
www.requestor.com
Product Features
Lab Inventory Management
Barcode Scanning
No
Expiration Date Management
No
Purchasing
No
Reorder Management
No
Sample Management
No
Supply Management
No
Usage Tracking
No
Vendor Management
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes