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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BioShare serves as a dedicated platform where researchers can efficiently search for available collections and submit their requests for specimens and relevant data. Additionally, it offers a well-organized system to oversee the request and approval processes, ensuring seamless communication throughout. At BSI Systems, we advocate for the shareability of data to enhance the quality and efficiency of research collaborations between laboratories. As a web-based resource, BioShare enables the sharing of biospecimens and datasets within the research community, making it easier for scientists to connect. Researchers benefit from a centralized hub where they can search, submit requests, and monitor all interactions related to their requests. The platform features a user-friendly interface that simplifies lab sample tracking, making the process more accessible than ever. With BioShare, the complexities of tracking specimen and data requests have been significantly reduced, allowing for complete oversight from the moment of request submission through to the voting and approval stages. The intuitive, streamlined process enhances the ability to review, track, and approve requests, ensuring a more efficient experience for all users. BioShare truly revolutionizes how researchers manage their requests and collaborations in the scientific community.

Description

Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docusign Yes 

Integrations

Docusign No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BSI Systems

Country

United States

Website

www.bsisystems.com/bioshare/

Vendor Details

Company Name

Requestor Technologies

Founded

2013

Country

Czech Republic

Website

www.requestor.com

Product Features

Lab Inventory Management

Barcode Scanning No 
Expiration Date Management No 
Purchasing No 
Reorder Management No 
Sample Management No 
Supply Management No 
Usage Tracking No 
Vendor Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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