Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilize the Bing News Search API v7 to explore a variety of news articles from the internet, offering information such as the main image associated with each article, related news items, categorization, provider details, URLs, and publication dates. This latest API version introduces enhanced sorting and filtering capabilities, making it easier to locate specific trending news topics. Transform your application or website into a comprehensive news search tool, allowing for tailored trending news from various regions and categories. Organize news searches by specific themes including international affairs, politics, sports, and several others. Enhance your strategic planning with insights from the Bing Statistics add-in, which allows for rapid access to data like your most popular queries, call volumes, market breakdowns, and response code summaries. Additionally, amplify your retail search capabilities using Microsoft Bing for Commerce, and reach out for a consultation to discover how AI and machine learning can boost your sales. With a focus on delivering accurate, ad-free, and location-aware search results, you can access pertinent information drawn from an extensive array of web documents, ensuring users find exactly what they need. This comprehensive approach not only enhances user experience but also aids in making informed business decisions.

Description

Cadalys Concierge™ represents a sophisticated and refined next-generation Help Center that smoothly integrates with Salesforce, delivering exceptional automation for self-service solutions, ticketing, and knowledge management. This platform merges a custom-tailored, predictive search experience with help desk features, ensuring that employees, customers, and partners receive the assistance they require promptly. The incorporation of Machine Learning and AI-driven search capabilities enables quicker access to more relevant information by adapting to each customer's optimal search results for various queries. Its robust search functionality takes into account factors such as Knowledge Article popularity, user ratings, and the most recent publication date when ranking results. Each user's experience is personalized and finely adjusted to meet their specific needs. Additionally, feedback on articles is handled within a Service Level Agreement (SLA) framework to guarantee timely revisions. Concierge also oversees the review cycles of articles and automatically highlights content that requires attention. It offers suggested actions for quick resolutions, which can be customized based on the type or category of the article, or tailored for specific entries, ensuring that users always have access to the most relevant and up-to-date information. Overall, Cadalys Concierge™ elevates the support experience by combining cutting-edge technology with user-centric design.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bing
Salesforce
StarfishETL

Integrations

Bing
Salesforce
StarfishETL

Pricing Details

$7 per 1,000 transactions
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Country

United States

Website

www.microsoft.com/en-us/bing/apis/bing-news-search-api

Vendor Details

Company Name

Cadalys

Founded

2008

Country

United States

Website

www.cadalys.com/concierge

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

Web+Center Reviews

Web+Center

Internet Software Sciences
EasyDesk Reviews

EasyDesk

EasyDesk AS
KronoDesk Reviews

KronoDesk

Inflectra