Average Ratings 3 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Biller Genie is an acclaimed, cloud-based solution designed to automate accounts receivable and e-invoicing, managing everything from bill presentation to collection and reconciliation while allowing you to maintain your existing workflow. This innovative tool seamlessly integrates with your current accounting software, eliminating the need to learn any new systems and permitting the continued use of your preferred payment processor. The platform efficiently handles multiple tasks; with just a click to save, it manages the distribution of invoices via email or paper, follows up with reminders based on your specified timeline, facilitates online payments through credit cards, ACH, and Apple Pay, and ensures that reconciliations are smoothly updated in your accounting system. Users typically experience a remarkable 40% decrease in overdue invoices, receive payments approximately 15 days sooner, and save between 10 to 20 hours of administrative work each week, making it an invaluable asset for businesses. Setting up your account is incredibly quick, taking under 15 minutes to complete.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccountingSuite
DocuSend
Freedom Merchants
Freshdesk
Intercom
Microsoft Dynamics 365
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Salesforce
The Card Association
Xero
Zendesk
Zendesk Chat

Integrations

AccountingSuite
DocuSend
Freedom Merchants
Freshdesk
Intercom
Microsoft Dynamics 365
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Salesforce
The Card Association
Xero
Zendesk
Zendesk Chat

Pricing Details

$49.95/mo + 0.50% per invoice collected
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Biller Genie

Founded

2018

Country

United States

Website

ww2.billergenie.com/sourceforge

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives