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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

Description

An all-encompassing technology platform that integrates every customer interaction, whether in-store or online, with your backend operations in a seamless manner. It offers a comprehensive ordering and payment system designed to handle all facets of in-restaurant dining, suitable for various restaurant formats. This robust solution significantly enhances online delivery orders, featuring built-in delivery logistics, zoning capabilities, and real-time driver tracking. It also collaborates with leading delivery and food ordering applications, ensuring synchronized menus, order aggregation, and efficient kitchen order printing. Furthermore, it provides an extensive strategy for acquiring, retaining, and growing your customer base, seamlessly woven into the dining experience. By offering tailored menus, customized pairing suggestions, and targeted promotions, it aims to enhance the diner experience while encouraging larger purchases, ultimately driving higher revenue for your establishment. This innovative approach not only elevates customer satisfaction but also fosters loyalty and repeat business over time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$200 per location per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bikky

Founded

2017

Country

United States

Website

www.bikky.com

Vendor Details

Company Name

TabSquare

Founded

2012

Country

Singapore

Website

tabsquare.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Alternatives

Alternatives

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