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Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Bigly Sales runs AI outbound and inbound calling as a managed service. Its AI voice agents call new and aged leads, qualify them against your criteria, live-transfer interested prospects to your team, book appointments, and answer inbound calls 24/7, with every disposition, transcript and recording written back to your CRM. Bigly's team builds the campaign for you. Scripts are written with Claude, ChatGPT and other leading LLMs, and the platform tests script versions on live calls and keeps the best performer. Bigly also handles phone-number procurement, carrier registration, more than 200 whitelisted local-presence lines, spam monitoring and call routing. Before every dial, the system checks consent, suppression and DNC lists, known TCPA litigants, and state and federal calling rules and quiet hours. The reporting dashboard measures success rate per lead, cost per live transfer and cost per human contact, and breaks the dial-to-transfer funnel into each stage, including transfers lost to an unanswered buffer or a carrier error. Lead sources are ranked side by side by success rate and cost. An hour-by-hour chart shows when leads convert. With the Bigly Sales MCP server, customers can manage campaigns from Claude or ChatGPT: push a list into an active campaign, check minute usage, pull transcripts, or ask which leads want a demo. Customers use it for lead reactivation, speed-to-lead follow-up, appointment setting, inbound answering and warm transfers in insurance, lending, home services, legal and fundraising. It integrates with HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and other CRMs, and plans start at $99 a month, with a free 30-minute AI calling setup to begin.

Description

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Salesforce Yes 
2Ring Dashboards & Wallboards No 
ABBYY Timeline No 
Balto No 
Cogito No 
Enerflo No 
Flip No 
Freshdesk No 
Fuze No 
INFOCU5 No 
InSync.ai No 
Meltano No 
MindTouch No 
NetSuite No 
Pipedrive Yes 
RedRoute No 
Replicant No 
Skywave CRM No 
Zendesk No 

Integrations

Microsoft Dynamics 365 Yes 
Salesforce Yes 
2Ring Dashboards & Wallboards Yes 
ABBYY Timeline Yes 
Balto Yes 
Cogito Yes 
Enerflo Yes 
Flip Yes 
Freshdesk Yes 
Fuze Yes 
INFOCU5 Yes 
InSync.ai Yes 
Meltano Yes 
MindTouch Yes 
NetSuite Yes 
Pipedrive No 
RedRoute Yes 
Replicant Yes 
Skywave CRM Yes 
Zendesk Yes 

Pricing Details

$99/month ($69/mo annual)
Every plan starts with a free 30-minute AI calling setup and analysis ($3,000 value): the Bigly team builds your inbound or outbound calling system live, shows you the MCP, and runs a live test call. You keep the setup when you sign up for any plan.

All plans are billed in minutes and cover both outbound and inbound calling. Pay monthly, or pay annually and save 30%.

Scout: $99/month for 500 minutes ($0.20 per additional minute), or $69/month billed annually at $828/year ($0.138 per additional minute).
Prospector: $500/month for 3,000 minutes ($0.16), or $350/month billed annually at $4,200/year ($0.117).
Hunter: $2,999/month for 25,000 minutes ($0.12), or $2,099/month billed annually at $25,188/year ($0.084).
Closer (most popular): $4,999/month for 50,000 minutes ($0.10), or $3,499/month billed annually at $41,988/year ($0.070).
Rainmaker: $9,999/month for 125,000 minutes ($0.08), or $6,999/month billed annually at $83,988/year ($0.056).

Annual plans include the same minutes every month (for example, 300,000 minutes a year on Hunter). Phone numbers are $2 per number and SMS is $0.05.

Every plan includes scripts built with Claude, ChatGPT and other leading LLMs; continuous script testing that keeps the version that books the most; account control from Claude or ChatGPT through the Bigly MCP; and local-presence numbers with compliance checks handled for you. Hunter, Closer and Rainmaker add a dedicated account manager who watches your results and fine-tunes your campaigns. Custom plans are available. Terms of use apply.
Free Trial No 
Free Version No 

Pricing Details

$100.00 per user per month
Inbound, Outbound, and Blended Dialer packages available
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bigly Sales

Founded

2020

Country

United States

Website

biglysales.com

Vendor Details

Company Name

Five9

Founded

2001

Country

United States

Website

go.five9.com/call-center-software

Product Features

AI Dialers

Bigly Sales is an advanced AI dialer that not only initiates calls but also engages in conversations. Utilizing AI voice agents, it makes calls at scale using over 200 approved local presence lines. The system can identify live respondents, qualify leads, and seamlessly transfer interested prospects to your sales agents, adhering to a customizable buffer that determines a successful transfer. Prior to each call, the platform verifies consent, checks Do Not Call and suppression lists, identifies known TCPA litigants, and complies with both state and federal calling regulations, including quiet hours and frequency limits. Leads can be submitted in real-time via the API or uploaded as lists. Comprehensive reporting is available, detailing call volumes, human response rates, transfer attempts, reasons for failures (such as unanswered calls, hang-ups, or SIP errors), and the cost associated with each transfer, all analyzed on an hourly basis.

AI Phone Answering Agents

Bigly Sales provides a solution for managing incoming calls through AI-powered phone agents that are available around the clock, including during evenings, weekends, and peak times when your staff is occupied. The virtual agent welcomes callers, responds to frequently asked questions, assesses the nature of the inquiry, schedules appointments, or directs the call to the appropriate individual while maintaining a detailed record of the conversation, including transcripts, recordings, and outcomes in your CRM system. Additionally, Bigly handles outbound calls via the same platform, ensuring that calls missed or received after hours are followed up with automated responses. The scripts utilized are crafted using advanced language models such as Claude, ChatGPT, and others, with continuous enhancements based on actual call interactions. Subscription plans are charged by the minute, starting at $99 per month for 500 minutes, allowing for reduced costs per conversation as call volume increases.

AI Receptionists

Bigly Sales offers an AI-powered receptionist service tailored for businesses that receive actual call traffic. This innovative solution promptly answers every incoming call, 24/7, manages common inquiries, records caller information, schedules appointments directly on your calendar, and seamlessly transfers calls requiring human intervention. Each interaction is documented in your CRM for easy reference. Bigly takes care of setting up phone numbers, call routing, and scripting, leveraging advanced technologies like Claude, ChatGPT, and other top LLMs. For larger packages, a dedicated account manager is included to refine the service based on call performance. Billing is structured by the minute, beginning at $99 monthly, allowing for scalability to accommodate thousands of calls without incurring per-call charges. Additionally, the platform can initiate callbacks for missed and after-hours callers, as well as execute outbound follow-up campaigns.

AI Sales Assistants

Bigly Sales equips your sales team with an AI-driven assistant that handles phone interactions. The AI voice agents reach out to both new and existing leads, assessing their fit based on your established criteria. They can respond to inquiries, schedule meetings directly onto your calendar, and seamlessly transfer interested buyers to a sales representative, complete with transcripts, recordings, and updates sent back to your CRM. Bigly utilizes advanced AI technologies like Claude and ChatGPT to create and optimize scripts, conducting live call tests to identify the most effective versions. The Bigly Sales MCP server allows you to manage operations by simply asking Claude or ChatGPT to perform tasks such as initiating campaigns, monitoring minute usage, retrieving call summaries, or identifying which leads have expressed interest in a demo. Moreover, compliance checks, local area numbers, and campaign configurations are all taken care of for you, with subscription plans starting at $99 per month.

AI Sales Tools

Bigly Sales is an innovative AI-driven calling solution tailored for revenue teams that prefer to focus on achieving results rather than piecing together a voice AI infrastructure. This all-in-one platform integrates AI voice agents, managed telephony, compliance checks prior to calls, CRM synchronization, and comprehensive outcome analytics. Scripts are crafted using advanced models like Claude and ChatGPT, and are rigorously A/B tested during actual calls. The user-friendly dashboard provides insights into success rates for each lead, transfer costs, expenses for human contacts, and a detailed dial-to-transfer conversion funnel, ranking every lead source—including API vendors and uploaded lists—by both success and cost efficiency. The tool seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Close, Follow Up Boss, and Keap. Additionally, an MCP server allows users to execute campaigns utilizing Claude or ChatGPT. Kick off your journey with a complimentary 30-minute AI calling setup, expertly managed by the Bigly team.

AI SDR

Bigly Sales operates as an AI-driven Sales Development Representative team, reaching out to every lead around the clock the moment they come in. With AI-powered voice agents, we promptly follow up on web inquiries and vendor leads, re-engage older lead databases, assess prospects based on your specifications, and either schedule meetings or directly connect hot leads to your sales closers. Our scripts are crafted using Claude, ChatGPT, and other top language models, with the system continuously testing variations to determine which versions yield the highest booking rates. Each call is carefully screened for consent and compliance with TCPA regulations prior to dialing, and all outcomes are automatically integrated into your CRM system. Managers can easily track metrics such as lead success rates, transfer costs, and lead-source effectiveness from a single dashboard, or inquire with Claude or ChatGPT via the Bigly Sales MCP server to find out who is interested in scheduling a demo today.

AI Voice Agents

Bigly Sales offers a comprehensive managed service featuring AI voice agents designed for sales and call center operations. These advanced agents engage in seamless phone conversations to qualify leads, address objections, schedule appointments, respond to incoming calls, and efficiently warm-transfer interested buyers to a human representative. Each agent’s script is crafted using top-tier language models such as Claude and ChatGPT, with various versions tested through A/B testing on real-time traffic to identify the most effective script. The service encompasses phone numbers, over 200 approved local presence lines, carrier registration, spam detection, and pre-call verification for consent, DNC lists, known TCPA litigants, and state-specific calling regulations. Each phone call generates a transcript, recording, and outcome that are automatically logged into your CRM, while the dashboard provides insights on success rates, cost per transfer, and funnel drop-off metrics. For larger plans, a dedicated account manager is available to optimize each campaign.

Telemarketing

Bigly Sales revolutionizes traditional telemarketing by utilizing AI-powered voice agents to replace manual calling operations. The system autonomously contacts your provided lists and real-time leads, maintaining a uniform pitch throughout each interaction, qualifying potential clients, and seamlessly transferring interested buyers to your sales closers. Bigly manages the entire telephony process, offering over 200 approved local presence numbers, along with carrier registration and spam detection. Each call undergoes a thorough screening process against consent records, Do Not Call (DNC) and suppression lists, known TCPA litigators, as well as adhering to both state and federal calling regulations and quiet hours. Scripts are crafted using advanced language models like Claude and ChatGPT, with the platform conducting A/B testing to identify and retain the most effective versions. The user dashboard provides insights into success rates by lead type, transfer costs, and the dial-to-transfer conversion funnel, enabling you to evaluate the return on investment for each campaign. Clients have successfully transformed previously inactive lead databases into closed loans while significantly reducing the time required for agent recruitment, training, and oversight.

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management Yes 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management Yes 
Training Management No 

Telemarketing

Auto Dialer Yes 
CRM Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Call Scripting Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Lead Distribution Yes 
Outbound Call Center Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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