Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
Description
Effortlessly capture, organize, and locate content while fostering collaboration and simplifying the management of records throughout their lifecycle, all within a single platform. Enhance automation of routine business operations and acquire insights that can inform strategic decisions. Integrate the enterprise applications your teams depend on daily to maximize productivity. Digitally scan paper documents from various locations and consolidate them in a centralized storage solution. Directly save files from Microsoft Office programs and effortlessly import emails, including their attachments, with a single click. By utilizing Laserfiche’s premier document management capabilities, you can consolidate all your documents in a secure, swift, and straightforward manner. Efficiently store and share electronic files in a manner that is both secure and cost-effective. Arrange all your data to facilitate quicker and more informed business choices. Moreover, simplify everyday tasks and improve collaboration by bringing together digital documents into a unified repository, ensuring that your team is always aligned and informed. This comprehensive approach not only enhances operational efficiency but also empowers teams to focus on strategic initiatives.
API Access
Has API
No
API Access
Has API
No
Integrations
ABBYY Mobile Capture
No
Citizen RIMS
No
Desktop.com
No
EzeScan
No
FundCount
No
GeoCivix
No
Gmail
No
Grooper
No
JustFOIA
No
LegalEdge
No
Integrations
ABBYY Mobile Capture
Yes
Citizen RIMS
Yes
Desktop.com
Yes
EzeScan
Yes
FundCount
Yes
GeoCivix
Yes
Gmail
Yes
Grooper
Yes
JustFOIA
Yes
LegalEdge
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Vendor Details
Company Name
Laserfiche
Founded
1987
Country
United States
Website
www.laserfiche.com
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
Yes
Visual Workflow Management
No
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
No
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
No
Electronic Signature
No
Information Governance
No
Mobile Access
No
Search
No
Version Control
No
Workflow Management
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
No
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes