Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.

Description

Effortlessly capture, organize, and locate content while fostering collaboration and simplifying the management of records throughout their lifecycle, all within a single platform. Enhance automation of routine business operations and acquire insights that can inform strategic decisions. Integrate the enterprise applications your teams depend on daily to maximize productivity. Digitally scan paper documents from various locations and consolidate them in a centralized storage solution. Directly save files from Microsoft Office programs and effortlessly import emails, including their attachments, with a single click. By utilizing Laserfiche’s premier document management capabilities, you can consolidate all your documents in a secure, swift, and straightforward manner. Efficiently store and share electronic files in a manner that is both secure and cost-effective. Arrange all your data to facilitate quicker and more informed business choices. Moreover, simplify everyday tasks and improve collaboration by bringing together digital documents into a unified repository, ensuring that your team is always aligned and informed. This comprehensive approach not only enhances operational efficiency but also empowers teams to focus on strategic initiatives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ABBYY Mobile Capture
Citizen RIMS
Desktop.com
EzeScan
FundCount
GeoCivix
Gmail
JustFOIA
LegalEdge
Membership Tracking Program (MTP)
Microsoft 365
NetDocuments
OneSpan Identity Verification
PSIcapture
ProcessPro
Salesforce
SmartOffice
iManage

Integrations

ABBYY Mobile Capture
Citizen RIMS
Desktop.com
EzeScan
FundCount
GeoCivix
Gmail
JustFOIA
LegalEdge
Membership Tracking Program (MTP)
Microsoft 365
NetDocuments
OneSpan Identity Verification
PSIcapture
ProcessPro
Salesforce
SmartOffice
iManage

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$500 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/workflow-management/

Vendor Details

Company Name

Laserfiche

Founded

1987

Country

United States

Website

www.laserfiche.com

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Alternatives

 Compliance Star Reviews

Compliance Star

Thistle Initiatives
Interfacing Integrated Management System (IMS) Reviews

Interfacing Integrated Management System (IMS)

Interfacing Technologies Corporation
Yoroflow Reviews

Yoroflow

Yorosis Technologies
Insight Legal Reviews

Insight Legal

Insight Legal Software