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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BigHand Impact Analytics, which was previously named Digitory Legal, aids law firms in identifying the most relevant value metrics while offering a data-driven approach to showcase the advantages of their legal services through its award-winning, AI-powered timecard analysis. This analysis encompasses the firms' billing data, diversity, equity, and inclusion statistics, as well as lawyer resource allocation. By leveraging this solution, firms can pinpoint chances for career-enhancing assignments, bolster DEI efforts, and concentrate on improving time recording practices, which ultimately leads to a more efficient billing and collection system alongside enhanced data insights. The technology employed by Impact Analytics consistently categorizes legal work within a specific code system, ensuring that the resulting data delivers dependable insights for pricing strategies, project management, and DEI reporting. Additionally, it provides a comprehensive understanding of the costs associated with various activities, enabling clients to assess the effectiveness, transparency, and profitability of their legal billing practices and DEI strategies. This innovative approach not only enhances operational efficiency but also fosters a culture of continuous improvement within legal firms.

Description

BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

NetDocuments
iManage

Integrations

NetDocuments
iManage

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/impact-analytics/

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/workflow-management/

Product Features

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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