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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GovTech offers a Cloud Software as a Service designed specifically for local and state government licensing and credentialing boards, facilitating the management of permits, licensees, disciplinary actions, inspections, complaints, investigations, documentation, correspondence, reporting, workflows, and forms pertinent to licensing operations. This comprehensive system encompasses applications, renewals, information updates, complaints, disciplinary actions, verifications, and payment processing. The ERP system enables board staff to efficiently search for, manage, and process groups of records. In addition, staff members can independently handle workflow tasks, customize public-facing forms, adjust field settings, modify record layouts, manage staff permissions, and generate saved reports along with form letters, such as mail merges. It also features integrations with state criminal background check systems and national associations via APIs. Furthermore, the Licensee Self-Service dashboard allows individuals to access detailed information about their licenses, update their contact details, monitor renewal timelines, and manage permits seamlessly. Additionally, the ERP solution serves as a centralized management tool for small businesses, helping them escape the challenges often associated with using spreadsheets for their operational needs. Small businesses can thereby streamline their processes and enhance productivity through this tailored management system.

Description

InfoCenter is a robust and user-friendly self-service web portal that allows organizations to securely share documents and records from various sources. The platform provides comprehensive monitoring of user interactions, including detailed search histories and access to related documents and data. This makes it an excellent choice for various applications, including requests for public, student, or employee records, as well as resources for customer service and inquiries about invoice payments. With a highly customizable authentication system, InfoCenter ensures that content can be selectively accessed by both external and internal users, without jeopardizing the security of sensitive internal data or systems. Whether handling public record requests or managing strictly confidential information, this level of control enables your organization to meet regulatory mandates and legal responsibilities effectively. Ultimately, InfoCenter equips your business to deliver the appropriate information to the right users at the right moments, enhancing overall operational efficiency. Its versatility makes it an invaluable tool for organizations looking to streamline their information-sharing processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Docusign
PayPal
Worldpay

Integrations

Authorize.Net
Docusign
PayPal
Worldpay

Pricing Details

$10000.00
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Big Picture Software

Founded

2000

Country

United States

Website

www.ebigpicture.com

Vendor Details

Company Name

ICM Document Solutions

Founded

1988

Country

United States

Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Product Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

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