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support

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Description

Introducing a cloud-based dealer management system tailored for marine, RV, power sports, golf cart dealers, repair shops, and marinas. This comprehensive solution streamlines various functions including parts management, service and work order management, unit sales, quoting, customer relationship management (CRM), and lead management within an intuitive platform. With no upfront fees or binding contracts, you can experience the benefits without any financial risk. The system features automatic updates for OEM and distributor price files, the ability to export stock orders, and advanced ordering algorithms that assist in maintaining optimal inventory levels. If your business involves the storage of boats or vehicles, BiT offers a bird's-eye view of your facility while efficiently managing billing, deposits, and pre-payments. By minimizing the time spent on spreadsheets and uncoordinated systems, you can dedicate more energy to expanding your business and enhancing customer satisfaction. Whether your focus is on sales, service, managing slips and storage, or a combination of these aspects, you have the flexibility to select only the components of BiT that align with your business needs. This personalized approach ensures that you can tailor the system to best support your operational goals.

Description

Kimoby is an innovative Service Lane Operating System designed specifically for the service departments of automotive dealerships. This platform streamlines a wide range of functions, including two-way texting, inspections, AI-generated estimates with customer approval in a single tap, digital estimates, mobile payments, payment terminals for in-person transactions, management of loaner fleets, a Voice AI agent for handling missed calls, customer satisfaction follow-ups, and marketing campaigns. Furthermore, Kimoby seamlessly integrates with various systems such as CDK (with write-back capabilities), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum, ensuring that any customer approval or payment is automatically recorded in the DMS repair order. Currently, more than 1,000 dealerships in both the United States and Canada utilize Kimoby, which has been recognized as an approved vendor by the BMW Activities Fund and features exclusive integration with the myBMW app. It is also certified by VW eConnect and CMC, and qualifies under the Ford Commitment Program. The service offers flexible month-to-month contracts with no setup fees or long-term commitments, along with clear and transparent pricing that makes it easily accessible for dealerships looking to enhance their service offerings. Overall, Kimoby represents a comprehensive solution for modern automotive service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CDK Global No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Tekion No 

Integrations

CDK Global Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Tekion Yes 

Pricing Details

$238/mo
Sales, Service, Parts, and Storage modules are $135/each. Embedded Text Messaging starting as low as $99/month (w/ annual commitment).
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BiT Dealership Software

Founded

1985

Country

United States

Website

www.bitdms.com

Vendor Details

Company Name

Kimoby

Founded

2013

Country

Canada

Website

www.kimoby.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Dealership Management

Accounting Yes 
Auto Dealerships No 
Collections Management Yes 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
Equipment Dealerships Yes 
F&I Management Yes 
Financing Management No 
Form Printing Yes 
Lease Management Yes 
Marine Dealerships Yes 
Online Inventory Yes 
Parts Management Yes 
Powersports Dealerships Yes 
RV Dealerships Yes 
Service Department Yes 
Trailer Dealerships Yes 
Used Car Dealerships No 
Website Integration Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes Yes 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks Yes 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management No 
Email Marketing Yes 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management No 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department Yes 
Used Car Lot No 
Website Integration No 

Auto Dealer Accounting

Buy-Here-Pay-Here No 
Collections Management No 
Expense Management No 
Financing Management No 
Inventory Management No 
Lease-Here-Pay-Here No 
Parts Management No 
Payroll Management No 
Recurring Billing No 
Sales Management No 
Sales Tax Management No 
Service Department No 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation Yes 
Product Catalog No 
Quotes / Proposals No 
Service Department Management Yes 
Showroom Management No 
Territory Management No 

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department Yes 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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