
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Frazer Auto Dealer Software
Frazer offers full-featured dealer management software for independent car dealers across the United States. Frazer's goal has always been to provide dealers with an easy-to-use, high-quality Dealer Management System at a reasonable price. They also ensure that they have a friendly and knowledgeable support staff to help them. Get a free trial to discover what everyone is talking about in the auto industry.
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HisabOne DealerCore
HisabOne DealerCore serves as an integrated ERP solution tailored specifically for distributors, dealerships, wholesalers, and businesses with multiple branches. This platform consolidates various essential functions, such as accounting, sales, inventory management, warehousing, procurement, service provisions, and financial oversight, all within a single framework.
The system is equipped to handle multi-warehouse inventory management, tracking at the serial/VIN level, stock transfers, inventory valuation, quotations, sales orders, customer credit management, accounts receivable and payable, general ledger functions, bank reconciliations, tax oversight, and comprehensive financial reporting.
In addition, for dealerships and equipment distributors, DealerCore comes with enhanced features like floor-plan financing, trade-in management, lender payoffs, tracking of unit lifecycles, warranties, service and repair orders, parts handling, and workflows for technicians.
This platform is particularly well-suited for industries involving automotive, machinery, medical equipment, industrial products, spare parts, and other distribution sectors that require not only real-time visibility but also robust financial control and scalable ERP functionalities to support their operations effectively. With these capabilities, businesses can optimize their processes and improve overall efficiency.
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