Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Bevatel is the most trusted company in Saudi Arabia to offer integrated cloud solutions and high quality services at affordable prices. Bevatel was founded in 2006 under the commercial registration number 1010456255. It also has a license for a contact center number 42-13-192 in Jeddah (Saudi Arabia). It has helped many Saudi companies develop their contact centers.
Bevatel has been a leader in advanced communications for more than 15 years. This is thanks to its professional solutions for call centers, customer service and call centers systems as well as management. These services have allowed Bevatel to become the most trusted company in contact center services in Saudi Arabia and the Middle East.
Bevatel now has many options.
Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asterisk
Yes
Calendly
Yes
SIPTRUNK.com
Yes
Salesforce
Yes
Vtiger CRM
Yes
WhatsApp
No
Zoho CRM
Yes
Integrations
Asterisk
No
Calendly
No
SIPTRUNK.com
No
Salesforce
No
Vtiger CRM
No
WhatsApp
Yes
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bevatel
Country
Saudi Arabia
Website
bevatel.com
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/maintain
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No