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Description
When setting up Benson in a new hotel, simply input a handful of essential details and you'll be all set! If you are transitioning from an existing hotel property management system, we will assist you with a comprehensive, step-by-step process for the switch. Moreover, since it operates in the cloud, there's no need for additional investment in new hardware. Revitalize your back office by minimizing paperwork and evaluating data according to your specific requirements. Benson provides you with critical business insights, showcasing only the essential information about your hotel in a clear and concise manner. You can easily generate bills, apply charges, and swiftly move on to your next task. With reduced administrative duties, your front desk staff will be able to dedicate more time to the aspects that truly matter. Additionally, you can create dynamic rates to fill unexpected vacancies, offer exclusive discounts to repeat guests, and monitor performance across your OTAs and travel agents. Furthermore, you can effortlessly send booking confirmations directly from the system without the hassle of composing an email manually. This streamlined approach not only enhances efficiency but also significantly improves the overall guest experience.
Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
API Access
Has API
API Access
Has API
Pricing Details
$65 per month
Free Trial
Free Version
Pricing Details
$2000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Benson Software
Founded
2016
Country
United Kingdom
Website
bensonsoftware.com
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental