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features
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support

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Description

Bella FSM stands out as a highly regarded field service software solution relied upon by businesses across various sectors. Its user-friendly interface and cost-effectiveness allow organizations to enhance client satisfaction, streamline communication, and boost overall efficiency. The software provides a comprehensive suite of tools that simplify the tracking and management of schedules, personnel, work orders, suppliers, invoicing, financials, equipment, and a multitude of other essential functions, making it an invaluable asset for any field service operation. With Bella FSM, companies can ensure they are well-equipped to meet the demands of their industry.

Description

ProWorx is a comprehensive business management solution tailored specifically for owner-operators and small service enterprises. It seamlessly integrates customer inquiries, estimates, scheduling, job management, invoicing, payments, communications, and reviews into a cohesive platform. In contrast to field service software that caters mainly to larger, more established organizations, ProWorx is purposefully designed for smaller and emerging operators who require fundamental systems to operate efficiently without added complications. By using ProWorx, business owners can maintain organization, minimize the use of disparate tools, and effectively oversee their operations from the initial customer request all the way to the final payment and feedback. This streamlined approach not only enhances productivity but also fosters better relationships with clients throughout the service process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 

Integrations

QuickBooks Online No 
Stripe No 

Pricing Details

$35.00/month/user
$35/mo for first user $10/mo per each additional user
Free Trial Yes 
Free Version No 

Pricing Details

$49/month / Up to 5 users
ProWorx is $49 per month for up to five users. Additional users are $5 per month. New customers receive two months free, with no card required until the free period ends.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bella FSM

Founded

2005

Country

United States

Website

www.bellafsm.com

Vendor Details

Company Name

Blackhawk Catalyst Technology & Consulting LLC

Founded

2025

Country

United States

Website

blackhawkcatalyst.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Smart Service Reviews

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