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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.

Description

BluePMS is a comprehensive cloud-based management system designed specifically for independent hotels, resorts, and hotel chains. This browser-compatible platform integrates various functions such as reservations, front-desk management, housekeeping, point of sale, food and beverage costs, banquet services, inventory management, purchasing, financial operations, guest communications, customer relationship management, payroll, and reporting tools. Its modules facilitate guest check-ins and billing, ensure room readiness, manage outlet orders and kitchen tickets, streamline procurement, track stock levels, and oversee staff administration. Additionally, features for channel distribution and multi-property management allow for the seamless coordination of rates, availability, and general operations across multiple locations. BluePMS also boasts an AI Copilot that assists users with operational queries and helps in discovering relevant reports. The system aims to enhance collaboration among hospitality teams, effectively bridging guest-facing roles and back-office functions across various hotel departments, ultimately improving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Enterprise No 
ResAvenue No 
TallyPrime No 
Taxilla No 

Integrations

QuickBooks Enterprise Yes 
ResAvenue Yes 
TallyPrime Yes 
Taxilla Yes 

Pricing Details

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Yes 
Free Version No 

Pricing Details

₹2499/month
In India, BluePMS starts at ₹120 per room per month, plus GST. Regional annual minimums apply. Published USD pricing is available for the UAE, Sri Lanka, Maldives, Nepal, Kenya, and Mauritius; the United States and other unpublished regions require a quote. Optional Zone Redundancy and Geo-DR add 35% and 70%, respectively, to the monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

72Knots.AI LLC

Founded

2026

Country

United States

Website

belldeskai.com

Vendor Details

Company Name

BluePMS Software Solutions Pvt Ltd

Founded

2025

Country

India

Website

bluepms.com

Product Features

Product Features

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