Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Belsmart is an outbound dialer platform built for sales organizations, lead generation teams, and contact centers that rely heavily on phone-based outreach. The system includes four dialing modes: Manual, Preview, Power, and Parallel, allowing teams to choose the approach that fits each campaign. Manual and Preview modes give agents more control and context before placing calls, while Power and Parallel modes automate dialing to increase call volume and productive talk time. Belsmart can dial multiple numbers simultaneously in Parallel mode and connect agents only when a live person answers. Its AI-powered answering machine detection helps filter out voicemails and answering machines before agents are connected. The platform integrates with CRM systems including HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, LeadSquared, and Bitrix24 so calls, notes, dispositions, and recordings can be synchronized automatically. Compliance features include DNC scrubbing, consent logging, call recording, TCPA-related controls, and abandoned-call rate management. Belsmart also provides live dashboards, supervisor monitoring, transcription, local presence dialing, lead recycling, white-label capabilities, APIs, and custom integration options. Belsmart is intended for outbound sales teams, SDR organizations, BPOs, insurance and financial services firms, agencies, and other businesses that need scalable dialing and lead management tools.
Description
Reclaim valuable hours of productivity by enhancing your communication with prospects and customers efficiently. This process starts by logging information directly within Salesforce, allowing you to connect with customers and prospects instantly just by clicking on their phone numbers. While on the call, you can easily find answers, review call history, jot down notes, and finalize important details without needing to switch between different apps or devices. Say goodbye to sticky notes and scribbles on napkins, as you can now streamline your sales operations with features like automatic call logging, voicemail drop, and quick-access call lists, enabling faster connections to your leads and contacts. Establish greater trust with customers by ensuring that incoming calls are directed to a personal, dedicated number and voicemail system. With Salesforce Sales Dialer, you gain access to an outbound calling solution that can also include inbound calling capabilities. Furthermore, you only need to pay for the total minutes used by your organization, conveniently purchased in blocks of 1,000 minutes, keeping your costs manageable while maximizing efficiency. In this way, sales teams can focus more on building relationships and closing deals rather than getting bogged down by administrative tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Akoonu
No
Inriver PIM
No
Salesforce
No
Sweep
No
Twistellar DASH
No
Integrations
Akoonu
Yes
Inriver PIM
Yes
Salesforce
Yes
Sweep
Yes
Twistellar DASH
Yes
Pricing Details
$15/user/month
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Inbound: $5 per user per month
Outbound $25 per user per month
$15 per block of 1,000 minutes
Outbound $25 per user per month
$15 per block of 1,000 minutes
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Beltalk Solutions
Founded
2013
Website
belsmart.io
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No