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Description
Effortlessly keep users engaged and informed about your latest updates. With an in-app notification center, widgets, and a changelog, you can easily announce changes and gather valuable feedback. You can integrate it within your app or on your website, allowing users to receive contextually relevant announcements. Additionally, you'll have a public page featuring your own domain, tailored appearance, and SEO enhancements for greater visibility. Share essential news and updates by creating and scheduling posts to ensure your users and site visitors are always in the loop. Incorporating visual elements such as images, videos, and gifs can significantly boost engagement levels. Moreover, employ segmentation to send highly targeted notifications by categorizing users based on industry, product, role, location, language, behavior, and more for enhanced relevance. Utilize push notifications to draw users back, ensuring they receive your updates even when they are off your site. Lastly, actively seek feedback on your announcements to refine your communication strategy and improve user experience. This comprehensive approach will help maintain a strong connection with your user base.
Description
ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Activepieces
Yes
Avrio
Yes
Easyflow
Yes
ElectroNeek
Yes
Google Tag Manager
Yes
Integrately
Yes
KonnectzIT
Yes
Leo
Yes
Mazaal AI
Yes
Model Context Protocol (MCP)
No
Integrations
Activepieces
No
Avrio
No
Easyflow
No
ElectroNeek
No
Google Tag Manager
No
Integrately
No
KonnectzIT
No
Leo
No
Mazaal AI
No
Model Context Protocol (MCP)
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Beamer
Founded
2017
Country
Spain
Website
www.getbeamer.com
Vendor Details
Company Name
ShipLog
Country
Canada
Website
shiplog.ca
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No