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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Effortlessly keep users engaged and informed about your latest updates. With an in-app notification center, widgets, and a changelog, you can easily announce changes and gather valuable feedback. You can integrate it within your app or on your website, allowing users to receive contextually relevant announcements. Additionally, you'll have a public page featuring your own domain, tailored appearance, and SEO enhancements for greater visibility. Share essential news and updates by creating and scheduling posts to ensure your users and site visitors are always in the loop. Incorporating visual elements such as images, videos, and gifs can significantly boost engagement levels. Moreover, employ segmentation to send highly targeted notifications by categorizing users based on industry, product, role, location, language, behavior, and more for enhanced relevance. Utilize push notifications to draw users back, ensuring they receive your updates even when they are off your site. Lastly, actively seek feedback on your announcements to refine your communication strategy and improve user experience. This comprehensive approach will help maintain a strong connection with your user base.

Description

ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Activepieces Yes 
Avrio Yes 
Easyflow Yes 
ElectroNeek Yes 
Google Tag Manager Yes 
Integrately Yes 
KonnectzIT Yes 
Leo Yes 
Mazaal AI Yes 
Model Context Protocol (MCP) No 
Pabbly Connect Yes 
Pipedream Yes 
Roadmappy Yes 
Simvoly Yes 
Squarespace Yes 
Stackreaction Yes 
WordPress Yes 
Workers by Delos Yes 
Wufoo Yes 
X (Twitter) Yes 

Integrations

Activepieces No 
Avrio No 
Easyflow No 
ElectroNeek No 
Google Tag Manager No 
Integrately No 
KonnectzIT No 
Leo No 
Mazaal AI No 
Model Context Protocol (MCP) Yes 
Pabbly Connect No 
Pipedream No 
Roadmappy No 
Simvoly No 
Squarespace No 
Stackreaction No 
WordPress No 
Workers by Delos No 
Wufoo No 
X (Twitter) No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Beamer

Founded

2017

Country

Spain

Website

www.getbeamer.com

Vendor Details

Company Name

ShipLog

Country

Canada

Website

shiplog.ca

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives