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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

BatchDialer is a comprehensive outbound dialer solution that empowers businesses to enhance efficiency and productivity. With its powerful features like multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer enables sales, marketing, and BPO teams to effectively engage their target audience and achieve their goals. Our unique offerings, including phone number reputation monitoring, rapid-fire dialing mode, property details in-view, and included phone numbers, give businesses a competitive edge. By streamlining campaign management, ensuring regulatory compliance, and providing valuable insights and tools, BatchDialer optimizes telecommunications efforts, maximizes productivity, and fosters meaningful connections with customers. BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.

Description

Capturis offers a tailored solution designed to help you unlock your maximum potential! By leveraging speech analytics and advanced machine learning, Capturis meticulously examines your customer interaction call recordings, converting them into actionable insights that can enhance your Net Promoter Score (NPS), boost sales performance, minimize unproductive customer calls, and optimize the time spent on documentation and quality control. Discover how to elevate your NPS, cut down on unnecessary customer interactions, and streamline the documentation process effectively. Utilizing your specific data, you can gain distinct insights into common customer inquiries and identify your team's most effective strategies, enabling continuous and direct coaching for individual customer service representatives. Amplify your success rates with qualitative feedback on your sales calls while ensuring regulatory compliance and conserving valuable time. Familiarize yourself with the techniques of your top performers to ensure your sales team adheres to established scripts, while also facilitating prompt and constructive feedback. In this way, Capturis not only enhances your operational efficiency but also fosters a culture of continuous improvement within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
ActiveCampaign Yes 
Adversus No 
Aircall No 
BatchLeads Yes 
Google Calendar Yes 
Google Meet No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
LeadDesk No 
Left Main Yes 
Mailchimp Yes 
Microsoft Teams No 
Podio Yes 
Puzzel No 
Zoho CRM Yes 
Zoom No 

Integrations

Slack Yes 
ActiveCampaign No 
Adversus Yes 
Aircall Yes 
BatchLeads No 
Google Calendar No 
Google Meet Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
LeadDesk Yes 
Left Main No 
Mailchimp No 
Microsoft Teams Yes 
Podio No 
Puzzel Yes 
Zoho CRM No 
Zoom Yes 

Pricing Details

$118 per month
BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.
Free Trial Yes 
Free Version No 

Pricing Details

$63.76 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BatchService

Founded

2018

Country

United States

Website

batchdialer.com

Vendor Details

Company Name

Capturi

Founded

2019

Country

Denmark

Website

capturi.com

Product Features

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance No 
Lead Capture Yes 
Lead Management Yes 

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Self-Service Search Yes 
Sentiment Analysis Yes 
Surveys & Feedback No 

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