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Description
Baidu’s advanced speech technology equips developers with top-tier features such as converting speech to text, transforming text into speech, and enabling speech wake-up functionalities. When integrated with natural language processing (NLP) technology, it supports a wide range of applications, including speech input, audio content analysis, speech searches, video subtitles, and broadcasting for books, news, and orders. This system is capable of transcribing spoken words lasting under a minute into written text, making it ideal for mobile speech input, intelligent speech interactions, command recognition, and search functionalities. Moreover, it can accurately transcribe audio streams, providing precise timestamps for each sentence's beginning and end. Its versatility extends to scenarios that involve lengthy speech inputs, subtitle generation for audio and video, and documentation of meeting discussions. Additionally, it allows for the batch uploading of audio files for character conversion, delivering recognition outcomes within a 12-hour timeframe, thus proving beneficial for tasks like record quality checks and detailed audio content evaluation. Overall, Baidu’s speech technology stands out as a comprehensive solution for a myriad of speech-related needs.
Description
IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.
API Access
Has API
API Access
Has API
Integrations
Android
Apple iOS
IBM Cloud
IBM Cloud Pak for Applications
IBM Watson
Integrations
Android
Apple iOS
IBM Cloud
IBM Cloud Pak for Applications
IBM Watson
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.01 per minute
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Baidu
Founded
2000
Country
China
Website
intl.cloud.baidu.com/product/speech.html
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/watson-speech-to-text
Product Features
Product Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
