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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Baidu’s advanced speech technology equips developers with top-tier features such as converting speech to text, transforming text into speech, and enabling speech wake-up functionalities. When integrated with natural language processing (NLP) technology, it supports a wide range of applications, including speech input, audio content analysis, speech searches, video subtitles, and broadcasting for books, news, and orders. This system is capable of transcribing spoken words lasting under a minute into written text, making it ideal for mobile speech input, intelligent speech interactions, command recognition, and search functionalities. Moreover, it can accurately transcribe audio streams, providing precise timestamps for each sentence's beginning and end. Its versatility extends to scenarios that involve lengthy speech inputs, subtitle generation for audio and video, and documentation of meeting discussions. Additionally, it allows for the batch uploading of audio files for character conversion, delivering recognition outcomes within a 12-hour timeframe, thus proving beneficial for tasks like record quality checks and detailed audio content evaluation. Overall, Baidu’s speech technology stands out as a comprehensive solution for a myriad of speech-related needs.

Description

Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Android
Apple iOS

Integrations

Android
Apple iOS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Baidu

Founded

2000

Country

China

Website

intl.cloud.baidu.com/product/speech.html

Vendor Details

Company Name

Manam Infotech

Founded

2007

Country

India

Website

www.manamtech.com/ivr-banking.html

Product Features

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Alternatives

Alternatives

VoiceGuide IVR Reviews

VoiceGuide IVR

Katalina Technologies Pty Ltd