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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Ensure that crashes from apps, devices, or games do not hinder your exceptional user experience. Backtrace simplifies cross-platform crash and exception management, allowing you to concentrate on product delivery. It offers seamless aggregation and monitoring of callstacks and events across various platforms. You can manage errors arising from panics, core dumps, minidumps, and runtime issues within a unified system. With Backtrace, structured and searchable error reports are generated from your data effortlessly. The automated analysis feature significantly reduces resolution time by highlighting crucial signals that guide engineers toward identifying the root causes of crashes. You can rely on rich integrations with dashboards, notifications, and workflow systems to ensure no detail is overlooked. Utilize Backtrace’s advanced query engine to address the inquiries that matter most to your team. Gain insights through a comprehensive overview of error frequency, prioritization, and trends across all your projects while also being able to sift through key data points and your custom information associated with each error. This streamlined approach enhances your efficiency in managing and resolving issues promptly.

Description

Game development teams use CrashSight to monitor application stability and resolve crashes across mobile (iOS, Android), PC (Windows, Linux), and console (PlayStation, Xbox, Nintendo Switch) platforms. Developed by Tencent WeTest, it captures four exception types — crashes, ANRs, out-of-memory issues, and script errors — with native SDK integration for Unreal Engine, Unity, Cocos, and a C interface for proprietary engines. The SDK is 1.2 MB on Android and 1 MB on iOS with under 2.7 MB runtime memory. A single developer can complete integration in approximately two hours. Each crash report includes error stacks, trace data, register information, loaded libraries, and system logs. CrashSight provides gaming-specific capabilities beyond standard crash reporting: — Proprietary OOM detection using app runtime state machine analysis with device-specific memory thresholds to classify memory crashes missed by conventional tools — Emulator and cloud gaming recognition achieving 10-15% higher accuracy than traditional methods, with separate crash statistics — Stack restoration 15x faster via .stif symbol table format — Behavioral sequence analysis via LCS to identify patterns before crashes — Country/region-based crash data statistics and custom scene-based monitoring The platform offers automated issue classification, version-to-version quality comparison, device timeline tracking, and advanced search across 20+ dimensions. Alerts integrate with Slack, Jira, TAPD, DingTalk, Feishu, email, and webhooks. Deployed in the US, Singapore, and Shanghai with data residency compliance. Monitors 200M+ DAU. WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Slack Yes 
Unity Yes 
Unreal Engine Yes 
Apple iOS Yes 
Asana Yes 
Cocos Creator No 
DingTalk No 
Feishu No 
GitHub Yes 
Godot Yes 
HostAccess Yes 
PagerDuty Yes 
SQL Yes 
Stride Yes 

Integrations

Jira Yes 
Slack Yes 
Unity Yes 
Unreal Engine Yes 
Apple iOS No 
Asana No 
Cocos Creator Yes 
DingTalk Yes 
Feishu Yes 
GitHub No 
Godot No 
HostAccess No 
PagerDuty No 
SQL No 
Stride No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact Sales
Tiered pricing model.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Backtrace

Country

United States

Website

backtrace.io

Vendor Details

Company Name

WeTest

Country

Singapore

Website

www.wetest.net/products/crash-sight

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging Yes 
Deployment Management No 
Graphical User Interface No 
Mobile Development Yes 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control No 
Testing Management Yes 
Version Control No 
Web App Development Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

Game Development

2D No 
3D No 
Analytics Yes 
Animation No 
Asset Management No 
Drag & Drop No 
IT Asset Management No 
Network Management No 
Physics No 
Player Management No 
Prototyping No 
Virtual Reality No 
eCommerce No 

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