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Description
Ensure that crashes from apps, devices, or games do not hinder your exceptional user experience. Backtrace simplifies cross-platform crash and exception management, allowing you to concentrate on product delivery. It offers seamless aggregation and monitoring of callstacks and events across various platforms. You can manage errors arising from panics, core dumps, minidumps, and runtime issues within a unified system. With Backtrace, structured and searchable error reports are generated from your data effortlessly. The automated analysis feature significantly reduces resolution time by highlighting crucial signals that guide engineers toward identifying the root causes of crashes. You can rely on rich integrations with dashboards, notifications, and workflow systems to ensure no detail is overlooked. Utilize Backtrace’s advanced query engine to address the inquiries that matter most to your team. Gain insights through a comprehensive overview of error frequency, prioritization, and trends across all your projects while also being able to sift through key data points and your custom information associated with each error. This streamlined approach enhances your efficiency in managing and resolving issues promptly.
Description
Game development teams use CrashSight to monitor application stability and resolve crashes across mobile (iOS, Android), PC (Windows, Linux), and console (PlayStation, Xbox, Nintendo Switch) platforms. Developed by Tencent WeTest, it captures four exception types — crashes, ANRs, out-of-memory issues, and script errors — with native SDK integration for Unreal Engine, Unity, Cocos, and a C interface for proprietary engines.
The SDK is 1.2 MB on Android and 1 MB on iOS with under 2.7 MB runtime memory. A single developer can complete integration in approximately two hours. Each crash report includes error stacks, trace data, register information, loaded libraries, and system logs.
CrashSight provides gaming-specific capabilities beyond standard crash reporting:
— Proprietary OOM detection using app runtime state machine analysis with device-specific memory thresholds to classify memory crashes missed by conventional tools
— Emulator and cloud gaming recognition achieving 10-15% higher accuracy than traditional methods, with separate crash statistics
— Stack restoration 15x faster via .stif symbol table format
— Behavioral sequence analysis via LCS to identify patterns before crashes
— Country/region-based crash data statistics and custom scene-based monitoring
The platform offers automated issue classification, version-to-version quality comparison, device timeline tracking, and advanced search across 20+ dimensions. Alerts integrate with Slack, Jira, TAPD, DingTalk, Feishu, email, and webhooks.
Deployed in the US, Singapore, and Shanghai with data residency compliance. Monitors 200M+ DAU.
WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.
API Access
Has API
API Access
Has API
Integrations
Jira
Slack
Unity
Unreal Engine
Apple iOS
Asana
Cocos Creator
DingTalk
Feishu
GitHub
Integrations
Jira
Slack
Unity
Unreal Engine
Apple iOS
Asana
Cocos Creator
DingTalk
Feishu
GitHub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Contact Sales
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Backtrace
Country
United States
Website
backtrace.io
Vendor Details
Company Name
WeTest
Country
Singapore
Website
www.wetest.net/products/crash-sight
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Game Development
2D
3D
Analytics
Animation
Asset Management
Drag & Drop
IT Asset Management
Network Management
Physics
Player Management
Prototyping
Virtual Reality
eCommerce