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Description
Effortlessly design workflows and applications that bridge connections between individuals and data. Create advanced workflows and applications that provide an engaging experience enriched with smart features. This enables everyday users to construct and oversee workflows without relying on specialized service teams. By harnessing the capabilities of Backflipt, organizations can empower customer-facing staff, partner managers, sales development representatives, and support teams to interact proactively and seamlessly with fresh information. The Backflipt App Builder platform facilitates both citizen developers and IT operations in crafting secure, compliant enterprise applications, all while allowing for personalized CSS file customizations through a low-code, no-code approach. Develop applications to streamline business operations or to eliminate repetitive tasks while ensuring a captivating user experience. Utilize Backflipt Graph to tailor experiences based on user context, enhancing their productivity. Additionally, create an application or workflow designed to prepare for upcoming meetings by gathering participants' profiles and insights from previous discussions, thereby fostering meaningful interactions. This comprehensive approach not only simplifies processes but also enhances collaboration among teams.
Description
Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology.
Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value.
Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson.
The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business.
It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience.
Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Azure
Yes
Microsoft Teams
Yes
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Box
Yes
Crowdin
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Azure
Yes
Microsoft Teams
Yes
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Box
No
Crowdin
Yes
Pricing Details
$60 per user per year
Backflipt Flow Manager Std Package
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Backflipt
Founded
2014
Country
United States
Website
www.backflipt.com
Vendor Details
Company Name
Certainly
Founded
2016
Country
Denmark
Website
www.certainly.io
Product Features
App Makers
Collaboration Tools
No
Compatibility Testing
No
Deployment Management
No
Drag & Drop
No
For eCommerce
No
Forms Creation
No
Iteration Management
No
Mobile Apps
No
No-Code
No
Pre-Built Templates
No
Visual Modeling
No
Web Apps
No
Workflow Management
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
