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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

Trax Retail helps consumer goods manufacturers and retail organizations understand how their products perform at the point of sale. Its AI-powered image recognition technology analyzes store shelf photos to provide visibility into product distribution, availability, share of shelf, pricing, and compliance with merchandising standards. These insights help sales, category management, and trade marketing teams evaluate in-store conditions, identify execution issues, and determine where improvements are needed. Trax’s image recognition technology became part of FORM through the merger of Trax’s image recognition business with FORM. FORM combines these analytical capabilities with mobile tools for field teams to manage tasks, coordinate store activities, and follow up on identified issues. This connection enables organizations to link shelf-level intelligence with operational workflows, helping teams respond to execution gaps and monitor corrective actions. By bringing together visual data and field operations, Trax Retail supports more informed decisions about product availability, merchandising compliance, and retail performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Euronovate Yes 
Fastfill Yes 
IDmission Yes 
Ravio Yes 
SavvyMoney Yes 
Shake Yes 
Unblu Yes 

Integrations

Alacriti No 
Apiax No 
Euronovate No 
Fastfill No 
IDmission No 
Ravio No 
SavvyMoney No 
Shake No 
Unblu No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

Trax Retail

Founded

2010

Country

US

Website

traxretail.com

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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