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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
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design 0 out of 5 stars
support 0 out of 5 stars

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Description

MedMinutes specializes in developing advanced healthcare technology tailored for hospitals in Indonesia. Our primary offering, BPJScan, is an innovative AI-driven platform designed for auditing claims that enables hospitals to enhance their BPJS (national health insurance) claim processes. This tool meticulously examines INA-CBG/E-Klaim TXT files to identify issues such as undercoding, improper ICD-10 sequencing, overlooked top-up possibilities, and potential claim rejections prior to submission to BPJS. With 78 different audit filters, BPJScan incorporates features like AI-enhanced ICD combination analysis, detection of DPJP patterns, optimization of length-of-stay metrics, and assessments of financial implications. Hospitals that implement BPJScan often experience a return on investment within just four months, alongside a remarkable 60-80% reduction in time spent by their casemix teams. Currently, over 50 hospitals across more than eight provinces utilize this platform, including prominent teaching hospitals such as RSUP Hasan Sadikin Bandung and RSUP M. Hoesin Palembang. In addition to BPJScan, MedMinutes provides other solutions like RME (Electronic Medical Records), AI-driven CDSS (Clinical Decision Support System), and Medical Scribe tools, further enhancing healthcare delivery. Our commitment to innovation helps improve the overall efficiency and effectiveness of healthcare services in the region.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

SurgyCRM No 
SurgyOne No 

Integrations

SurgyCRM Yes 
SurgyOne Yes 

Pricing Details

$125/month/hospital
Free Trial Yes 
Free Version No 

Pricing Details

Usage-based pricing: $0.05–$0.08 per minute of AI voice call time, depending on call volume. Contact us for a quote.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MedMinutes

Founded

2016

Country

Indonesia

Website

medminutes.io

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

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