Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MedMinutes specializes in developing advanced healthcare technology tailored for hospitals in Indonesia. Our primary offering, BPJScan, is an innovative AI-driven platform designed for auditing claims that enables hospitals to enhance their BPJS (national health insurance) claim processes. This tool meticulously examines INA-CBG/E-Klaim TXT files to identify issues such as undercoding, improper ICD-10 sequencing, overlooked top-up possibilities, and potential claim rejections prior to submission to BPJS. With 78 different audit filters, BPJScan incorporates features like AI-enhanced ICD combination analysis, detection of DPJP patterns, optimization of length-of-stay metrics, and assessments of financial implications. Hospitals that implement BPJScan often experience a return on investment within just four months, alongside a remarkable 60-80% reduction in time spent by their casemix teams. Currently, over 50 hospitals across more than eight provinces utilize this platform, including prominent teaching hospitals such as RSUP Hasan Sadikin Bandung and RSUP M. Hoesin Palembang. In addition to BPJScan, MedMinutes provides other solutions like RME (Electronic Medical Records), AI-driven CDSS (Clinical Decision Support System), and Medical Scribe tools, further enhancing healthcare delivery. Our commitment to innovation helps improve the overall efficiency and effectiveness of healthcare services in the region.
Description
SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SurgyCRM
No
SurgyOne
No
Pricing Details
$125/month/hospital
Free Trial
Yes
Free Version
No
Pricing Details
Usage-based pricing: $0.05–$0.08 per minute of AI voice call time, depending on call volume. Contact us for a quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MedMinutes
Founded
2016
Country
Indonesia
Website
medminutes.io
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-frontdesk