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features
design
support

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Description

BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions.

Description

Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OPERA Cloud PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Elina
Fork
Google Maps
Infor POS
Mews
PayU
Paytm
PhonePe
Salesforce
Sirvoy
Stripe
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations

OPERA Cloud PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Elina
Fork
Google Maps
Infor POS
Mews
PayU
Paytm
PhonePe
Salesforce
Sirvoy
Stripe
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€100 per hotel per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BOTSHOT

Founded

2021

Country

Australia

Website

www.botshot.ai/

Vendor Details

Company Name

Loopon

Founded

2007

Country

Sweden

Website

www.loopon.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives

HotelBee Reviews

HotelBee

Strowberry Code
Reviato Reviews

Reviato

EthosLink
ALICE Reviews

ALICE

Actabl