Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BOOX: FAQ Popup is an application for Shopify that presents frequently asked questions on product pages, aiding customers in their purchasing decisions by providing immediate answers. It employs artificial intelligence to generate relevant questions and answers derived from product details and store policies, allowing store owners to modify them as needed. Merchants can select various triggers for the popup and personalize its look, including aspects like colors, fonts, and icons; a more compact version activates only when the shopper clicks on it. The app also tracks and reports on the interaction of answers and sales linked to each product, giving merchants insight into which responses drive purchases and which inquiries are still left unanswered. Designed specifically for Shopify retailers, BOOX enables the addition of product-specific responses without requiring any coding skills. A complimentary plan is offered, while a premium subscription unlocks the ability to include an unlimited number of answers. This flexibility makes it an excellent tool for enhancing customer engagement and satisfaction on e-commerce platforms.
Description
Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$39/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Boox
Founded
2026
Country
Israel
Website
tryboox.app/en/
Vendor Details
Company Name
Egentify, Inc.
Founded
2026
Country
United States
Website
egentify.com