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Description
Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.
Description
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Paymentus
QuickBooks Online
Trimble Cityworks
Integrations
Itron Enterprise Meter Data Management
Paymentus
QuickBooks Online
Trimble Cityworks
Pricing Details
$5000 one-time payment
Free Trial
Free Version
Pricing Details
$1000/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Black Mountain Software
Founded
1993
Country
United States
Website
www.blackmountainsoftware.com/products/utility-billing-software/
Vendor Details
Company Name
inHance Utilities
Founded
1972
Country
United States
Website
inhanceutilities.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management