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Description
BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.
Description
opConfig offers a comprehensive automation solution that encompasses everything from configuration pushes to alerting on modifications and ensuring compliance with industry standards. By integrating operational delegation within your organization, you can enable troubleshooting capabilities for your network devices while maintaining strict control by not granting 'root' access. Our platform allows for the effective implementation of compliance policies such as PCI-DSS, HIPAA, and COBIT, utilizing either prebuilt industry-standard rule sets like Cisco-NSA or enabling you to create customized rules tailored to your needs. It efficiently collects and backs up configuration information across all environments, supporting a wide range of vendors' hardware and software, whether they are cloud-based, on-premises, or hybrid. With opConfig, you can design powerful command sets that assist in diagnosing the root causes of network issues. Our scalable software solutions can be expanded both horizontally and vertically, having already supported monitoring and management for over 200,000 nodes. You can also compare current configuration data with previous versions or with other devices, ensuring that all configurations are aligned. By utilizing compliance policies as a task checklist, you can systematically guarantee that all devices meet compliance requirements without compromising security. Furthermore, this approach enhances overall network integrity and fosters a culture of accountability within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
opFlow
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/network-management.html
Vendor Details
Company Name
FirstWave
Founded
2010
Country
United States
Website
firstwave.com/products/opconfig/
Product Features
Network Automation
Compliance Monitoring
No
Configuration Backup
No
Configuration Changes
No
Network Orchestration
No
Performance Monitoring
No
Tool Access Control
No
Vulnerability Assessments
No
