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Description
BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.
Description
Communications service providers (CSPs) are increasingly adopting cloud solutions and virtualization technologies to enhance their offerings of 5G and edge computing services, ultimately fostering growth and enhancing the customer experience. The IBM Cloud Pak for Network Automation serves as an AI-driven telco cloud platform that facilitates the automation of network operations, allowing CSPs to revamp their networks, transition to zero-touch operations, lower operational expenses, and accelerate service delivery. This platform incorporates specialized network automation features specifically designed to expedite the rollout of new 5G and edge computing services, all built upon the robust automation services foundational to the entire suite of IBM Cloud Paks for Automation. By gaining insights into operational processes, visualizing challenges, identifying solutions, and prioritizing necessary actions, CSPs can optimize their networks effectively. Notably, DISH stands out among other 5G providers by constructing a greenfield, cloud-native 5G network from scratch, integrating comprehensive orchestration and automation to provide high-speed services at a reduced cost while ensuring reliable service-level agreements (SLAs). This innovative approach positions DISH as a forward-thinking leader in the evolving landscape of telecommunications.
API Access
Has API
API Access
Has API
Integrations
IBM Control Desk
IBM Storage Software Suite
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/network-management.html
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/cloud-pak-for-network-automation
Product Features
Network Automation
Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments
Product Features
Network Automation
Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments