Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BMC Helix Enterprise Service Management (ESM) is a cloud-based solution crafted to elevate user experiences through smart automation, cohesive workflows, and swift customization options. This platform empowers organizations to provide a comprehensive service management system that transcends IT, incorporating areas such as human resources, facilities management, finance, security, customer support, and agile development operations. By streamlining complexities involving personnel, applications, workflows, and communications within both cloud and hybrid cloud settings, BMC Helix ESM enhances operational efficiency. Organizations can boost productivity, foster collaboration, and speed up service response times by utilizing AI and machine learning for the autocorrelation of incidents while minimizing manual tasks. Furthermore, it incorporates artificial intelligence, machine learning, and robotic process automation to refine workflows, improve real-time analytics, and facilitate proactive issue resolution. With its capabilities, the platform caters to both agile and conventional DevOps methodologies, providing essential tools for automating service requests, planning demands, and more, ultimately driving greater organizational agility and effectiveness.
Description
Rev-Trac is the SAP DevOps orchestration platform.
The solution Automates native SAP transports and Cloud changes, while the 3rd party integrations and highly flexible workflows allow any organisation to build a unified SAP DevOps strategy for complex SAP landscapes.
Rev-Trac is an SAP DevOps platform that allows you to safely deploy faster and more frequent SAP applications and updates, maximizing business value on your technology investments.
API Access
Has API
API Access
Has API
Integrations
Jira
Azure DevOps Server
BMC Helix Digital Workplace
Cherwell Software
Confluence
Jenkins
OpenText Alloy
OpenText Content Management (Extended ECM)
OpenText Documentum
Panaya
Integrations
Jira
Azure DevOps Server
BMC Helix Digital Workplace
Cherwell Software
Confluence
Jenkins
OpenText Alloy
OpenText Content Management (Extended ECM)
OpenText Documentum
Panaya
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/service-management.html
Vendor Details
Company Name
Rev-Trac
Founded
1997
Country
Australia
Website
www.rev-trac.com
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management