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Description
The BMC Helix Configuration Management Database (CMDB) enhances the workflow of your ecosystem by providing a comprehensive, business-centric reference point for your assets and services. You can maintain precise data and service models for a vast array of configuration items, encompassing both on-premises and cloud offerings. It enables efficient tracking and management of hardware, software, and cloud service configurations along with their interrelationships. Evaluate the effectiveness of your configuration management strategies or policies through established KPIs. With BMC Helix Discovery, BMC Helix Client Management, and various built-in connectors, the CMDB can be automatically populated and updated in just a few minutes. You can also leverage robust integration tools and a rich API set to import and federate data from various external sources. Furthermore, it allows you to establish detailed role-based access controls for all items and attributes, ensuring that sensitive information is protected while still accessible to authorized users. This comprehensive approach ultimately leads to improved visibility and governance of your IT assets.
Description
To effectively oversee and enhance your systems, it is essential to have a precise understanding of the assets present in your IT landscape along with up-to-date and reliable configuration data. By utilizing a well-maintained configuration management database (CMDB), gaining insights into your organization’s IT framework becomes straightforward, especially concerning service impact assessments, asset oversight, regulatory compliance, and configuration management processes. The ServiceNow® CMDB offers a unified record-keeping system for IT, and when integrated with ServiceNow Service Mapping, it transforms into a service-aware database, empowering your ServiceNow applications to also adopt a service-centric approach. With a robust CMDB in place, you achieve comprehensive visibility over your infrastructure and services, which enhances your governance of the environment and supports improved decision-making. Ultimately, this leads to a more streamlined and efficient IT operation, enabling your organization to respond swiftly to changes and challenges.
API Access
Has API
API Access
Has API
Integrations
CyCognito
Armis
BMC AMI Ops Automation for Capping
BMC AMI Ops Monitoring
BMC Helix Cloud Cost
BMC Helix Discovery
BMC Helix Operations Management
BelManage
Claroty
CloudFabrix
Integrations
CyCognito
Armis
BMC AMI Ops Automation for Capping
BMC AMI Ops Monitoring
BMC Helix Cloud Cost
BMC Helix Discovery
BMC Helix Operations Management
BelManage
Claroty
CloudFabrix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping