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Description
Biky is an AI-driven sales representative built to amplify your commercial operation by automating qualification, follow-ups, scheduling, and CRM updates with near-perfect accuracy. Instead of relying on basic bots, Biky functions as a true digital salesperson who manages conversations across WhatsApp, email, SMS, and web chat. Companies adopt Biky because it eliminates delays, prevents leads from going cold, and relieves teams from filtering out unqualified prospects. Its integrated platform includes advanced tools such as CDP for unified customer data, Funnels to personalize journeys, KB Flows for no-code automations, and real-time metrics to optimize performance. Biky’s empathetic 1-second responses make interactions feel natural while maintaining total automation. With compatibility across major CRMs and marketing platforms, Biky becomes a seamless extension of your sales organization. Teams using Biky report significant gains—including 80% more qualified leads, triple the conversions, lower acquisition costs, and faster ROI. For brands across multiple industries and countries, Biky has become the AI seller that consistently drives measurable results.
Description
Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.
API Access
Has API
API Access
Has API
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Integrations
CDK Global
Dealer-FX
REDCap
Tekion
XRM
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BIKY.ai
Founded
2020
Country
United States
Website
biky.ai/
Vendor Details
Company Name
Pam
Founded
2023
Country
United States
Website
www.pamhq.com
Product Features
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
