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Description
The cloud-based BEACON Software as a Service (SaaS) provides a comprehensive solution for utility management and consumer engagement, addressing needs such as meter reading, proactive exception management, and detailed reporting. Leveraging advanced ORION endpoints, the BEACON SaaS captures interval meter reading data through various communication technologies, including cellular, fixed networks, and mobile methods, delivering 15-minute interval data as frequently as four times a day. This system offers in-depth analytics and a complete overview of the water utility and metering system efficiency. Users benefit from instant access to metering data and system alerts through a user-friendly interface that features extensive custom reporting options. Additionally, it promotes proactive exception management by sending timely alerts and real-time notifications to quickly address operational and customer service challenges. With APIs that facilitate easy integration with customer information systems (CIS), billing processes, and other utility platforms, BEACON SaaS stands out as a flexible cloud-based solution. Ultimately, its design not only enhances operational efficiency but also improves customer satisfaction through effective engagement strategies.
Description
The digital utility platform serves as Engineering's cloud-based solution tailored for various sales and distribution operators within the gas and electricity sectors, drawing on our extensive knowledge accumulated over a decade regarding essential market processes. Net@Suite stands out as the perfect choice for professionals in fields such as integrated water distribution, district heating, waste management, and public lighting. This comprehensive, interconnected, and smart platform addresses both traditional internal efficiency requirements and emerging digital business needs, all through our Net@Suite offering, which is part of our broader framework of digital technology services. Additionally, Net@Suite introduces cutting-edge payment models tailored for the utility sector, employing a modular strategy that adapts to market demands. Furthermore, it enables operators of plants and transmission infrastructure to utilize Augmented and Virtual Reality (AR, MR, VR) technologies to conduct guided operational procedures effectively, enhancing overall productivity and safety in utility management.
API Access
Has API
API Access
Has API
Integrations
Sourcetable
Talkdesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Badger Meter
Founded
1905
Country
United States
Website
www.badgermeter.com/products/analytics-software/beacon/
Vendor Details
Company Name
Engineering
Country
Italy
Website
www.eng.it/en/our-platforms-solutions/net-suite
Product Features
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management