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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Incident tracking software allows organizations to document, manage, and monitor incidents from the initial report through to resolution. This sophisticated incident management solution harnesses cutting-edge technology while remaining budget-friendly, adaptable, and user-friendly. BCS Tracker is a robust cloud-based software that enables real-time incident and daily log recording, complete with GPS tracking capabilities. This intuitive platform provides a centralized repository where detailed records of incidents can be maintained. Every phase of an incident is documented online, allowing users to monitor its development until it reaches closure. This system not only facilitates the analysis of incidents in an efficient and cost-effective manner but also aids in the formulation of informed actions and strategies to enhance security measures. Additionally, users benefit from real-time notifications, empowering them to respond swiftly and effectively to a variety of situations as they arise, ultimately fostering a proactive approach to incident management.

Description

DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device. DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages. Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveControl
ArcGIS
X (Twitter)

Integrations

ActiveControl
ArcGIS
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BCS

Country

United States

Website

bcsint.com/bcs-tracker-incident-management/

Vendor Details

Company Name

Buffalo Computer Graphics

Founded

1982

Country

United States

Website

www.buffalocomputergraphics.com/IM/DLAN

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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