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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Azure Information Protection
Beats
Boost.ai
Commvault HyperScale X
Commvault Intelligent Data Services
HSI Donesafe
Jira
Jira Work Management
Microsoft Power Platform
Olark
Slack
Vantage Circle
Workato

Integrations

Asana
Azure Information Protection
Beats
Boost.ai
Commvault HyperScale X
Commvault Intelligent Data Services
HSI Donesafe
Jira
Jira Work Management
Microsoft Power Platform
Olark
Slack
Vantage Circle
Workato

Pricing Details

$12 per month
Free Trial
Free Version

Pricing Details

$16 per user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

AzureDesk

Founded

2014

Country

United States

Website

www.azuredesk.co

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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