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Description
Azure Virtual Desktop, previously known as Windows Virtual Desktop, is a robust cloud-based solution for desktop and application virtualization. It stands out as the sole virtual desktop infrastructure (VDI) that offers streamlined management, the ability to run multiple sessions of Windows 10, enhancements for Microsoft 365 Apps for enterprise, and compatibility with Remote Desktop Services (RDS) environments. You can effortlessly deploy and scale your Windows desktops and applications on Azure within minutes, all while benefiting from integrated security and compliance features. With the Bring Your Own Device (BYOD) approach, users can access their desktops and applications via the internet using clients like Windows, Mac, iOS, Android, or HTML5. It’s essential to select the appropriate Azure virtual machine (VM) to ensure optimal performance, and by utilizing the multi-session capabilities of Windows 10 and Windows 11 on Azure, organizations can support multiple users concurrently while also reducing costs. This flexibility and efficiency make Azure Virtual Desktop an appealing choice for businesses looking to enhance their remote work capabilities.
Description
Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy.
Benefits and Key Features
* Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session.
* The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users.
* Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.
API Access
Has API
API Access
Has API
Integrations
AdminStudio
AuthPoint
Azure Confidential Computing
Freshdesk
Freshservice
Hydra by Login VSI
IGEL
Liquidware
Microsoft Azure
Numecent Cloudpager
Integrations
AdminStudio
AuthPoint
Azure Confidential Computing
Freshdesk
Freshservice
Hydra by Login VSI
IGEL
Liquidware
Microsoft Azure
Numecent Cloudpager
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199.00/year/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/virtual-desktop/
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/sos
Product Features
Application Virtualization
Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances
Desktop as a Service (DaaS)
Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration
Virtual Machine
Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
