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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An AI-driven service designed for the immediate translation of documents and text. Instantly translate content or handle larger batches in over 100 languages, utilizing cutting-edge advancements in machine translation technology. This service caters to a myriad of applications, including translations for call centers, multilingual chatbots, and communication within apps. Efficiently translate text in more than 100 languages with precision. Create tailored models to manage specific industry terminology effectively. Utilize the same powerful technology that facilitates billions of translations daily across various Microsoft platforms. Your information is secure—your text inputs are not stored during the translation process. Leverage our AI Translator service to simplify the integration of real-time translation into your applications and solutions with just one REST API call. You can accurately identify the language of your input text, explore alternative translations using a bilingual dictionary, or convert text from one script to another, enhancing the overall user experience. This robust service ensures that communication barriers can be easily overcome.

Description

The contemporary call center has evolved beyond its traditional form, becoming a dynamic network of virtual agents available on demand, which offers unparalleled scalability and adaptability. Liveops provides companies with access to a skilled workforce capable of delivering virtual call center solutions that efficiently ramp up during peak times without any disruption. By focusing on the qualifications, education, and professional experience of our agents, we transcend geographical barriers, ensuring they are well-equipped to represent your brand effectively. With a robust network of 20,000 domestic agents, we are not constrained by traditional working hours or locations, allowing us to find the most suitable talent available. This approach fosters an unprecedented level of flexibility that can significantly enhance your customer service experience. For over 18 years, we have redefined the customer service landscape by eliminating downtime and reducing overhead costs while leading the market in flexible agent services. Our commitment to innovation is echoed in the feedback we receive from our clients. Discover what others have to say about how we’ve transformed their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure AI Content Safety
Azure AI Services
Azure Marketplace
CELUM
Fleece AI
HaloCRM
JobDiva
Microsoft Azure
PolyAnalyst
PubNub
Salesforce
Salesforce Agentforce Service
Zendesk
Zoho CRM

Integrations

Azure AI Content Safety
Azure AI Services
Azure Marketplace
CELUM
Fleece AI
HaloCRM
JobDiva
Microsoft Azure
PolyAnalyst
PubNub
Salesforce
Salesforce Agentforce Service
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/products/ai-services/ai-translator

Vendor Details

Company Name

Liveops

Founded

2000

Country

United States

Website

liveops.com

Product Features

Computer Assisted Translation

Collaboration
Localization Automation
Machine Translation
Marketing Management
Permission Management
Project Tracking
Quality Control
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Website Translation
Workflow Management

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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