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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Axioma CRM designed for service-oriented businesses enables you to prioritize customer needs, greatly enhancing their service experience. A robust CRM should indeed be accessible online, as modern work environments require agility and adaptability. With the rise of mobile technology, instant access to necessary information from anywhere is becoming a standard expectation. To ensure that your information remains consistent across all departments, it is crucial to integrate with other business systems. The various modules of Axioma CRM empower you to effectively manage your contact database, providing a comprehensive view on a single screen that includes real-time updates on activities, emails, exchanged documents, ongoing negotiations, and customer requests. It is also important to nurture the database through strategic initiatives aimed at fostering customer loyalty and generating new referrals. Additionally, the marketing module within Axioma CRM allows for the selection of specific target groups, facilitating the delivery of tailored communications to enhance engagement and response rates. Overall, these features work synergistically to streamline operations and boost customer satisfaction.

Description

EquipmentCloud®, the digital transformation solution for mid-sized machine and equipment makers, is agile and focuses on after-sales service. It allows you optimize your processes, increase customer loyalty, and enable new data based business models all in one place. You can digitalize your use cases and scale them up step-by-step with configurable, easy to use modules. You can save money and time by having all your information in a single place. Set the foundation for a digital transformation that transforms your service and after sales from a cost centre to a profit centre and takes your business to the next level of service.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Microsoft Entra ID No 
OpenScape Session Border Controller No 
Oracle APEX No 
Oracle Cloud Infrastructure Yes 
Quanos SIS.one No 

Integrations

Amazon Web Services (AWS) No 
Microsoft Entra ID Yes 
OpenScape Session Border Controller Yes 
Oracle APEX Yes 
Oracle Cloud Infrastructure No 
Quanos SIS.one Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€79/month/machine
Price per connected machine
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Axioma

Country

Italy

Website

axioma.it/

Vendor Details

Company Name

Kontron AIS

Founded

1990

Country

Germany

Website

equipmentcloud.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

IoT

Application Development No 
Big Data Analytics No 
Configuration Management Yes 
Connectivity Management No 
Data Collection No 
Data Management Yes 
Device Management Yes 
Performance Management Yes 
Prototyping No 
Visualization Yes 

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