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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Axioma CRM designed for service-oriented businesses enables you to prioritize customer needs, greatly enhancing their service experience. A robust CRM should indeed be accessible online, as modern work environments require agility and adaptability. With the rise of mobile technology, instant access to necessary information from anywhere is becoming a standard expectation. To ensure that your information remains consistent across all departments, it is crucial to integrate with other business systems. The various modules of Axioma CRM empower you to effectively manage your contact database, providing a comprehensive view on a single screen that includes real-time updates on activities, emails, exchanged documents, ongoing negotiations, and customer requests. It is also important to nurture the database through strategic initiatives aimed at fostering customer loyalty and generating new referrals. Additionally, the marketing module within Axioma CRM allows for the selection of specific target groups, facilitating the delivery of tailored communications to enhance engagement and response rates. Overall, these features work synergistically to streamline operations and boost customer satisfaction.

Description

Create a social media platform that connects potential customers with current users, enabling the sharing of product insights through their chosen communication channels. This platform should allow prospective buyers to engage with a vast community of influencers and receive comprehensive product details from brand representatives. Enhance customer support by simplifying the process to a mere click, ensuring that assistance from skilled customer service representatives is accessible without human interaction. Establish a network of verified customers, rewarding their ongoing involvement in a loyalty program to foster community engagement. Utilize targeted marketing initiatives to capture bottom-of-the-funnel leads, effectively converting them to boost overall conversion rates. The Customer Empowerment Exchange will facilitate the alignment of inquiries, concerns, and uncertainties of potential customers with the most suitable sources for answers and reassurance, thus enhancing their purchasing confidence. In doing so, the platform not only addresses customer needs but also cultivates a sense of community and trust among users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Oracle Cloud Infrastructure

Integrations

Amazon Web Services (AWS)
Oracle Cloud Infrastructure

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Axioma

Country

Italy

Website

axioma.it/

Vendor Details

Company Name

Kinger Analytics

Country

United States

Website

kingeranalytics.com/products

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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