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Average Ratings 13 Ratings

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features
design
support

Description

Axence ConnectPro, a remote access tool and IT support tool, is designed to help with remote working and technical support. Here are a few of its key features. • Remote Access: Secure remote access to computers and servers of users for troubleshooting. • Real-time communication: Instant messaging, chat and chat rooms for quick problem resolution. • Remote monitoring: View software, hardware, and performance metrics remotely. • Unlimited sessions: Connect multiple workstations at once. • Seamless integration with Active Directory and network configuration. • User-Friendly Interface: Easy to use for both IT professionals and end users. • Remote desktop management: Supports files transfers, registry editing, process management and command execution. Axence ConnectPro is perfect for businesses looking to streamline IT support, and enhance remote working abilities.

Description

Remote Desktop Manager (RDM) consolidates over 50 remote connection types—like RDP (Remote Desktop Protocol), SSH (Secure Shell), and VPNs (Virtual Private Network)—into a single, secure interface. Teams can manage credentials, launch sessions, and monitor access with built-in role-based access control (RBAC) and logging. Add the Remote Connection & IT Management package to pair RDM with Gateway, Hub (SaaS) or Server (on-prem) for just-in-time access, centralized vaulting, and full session oversight.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
1Password No 
Amazon Web Services (AWS) No 
AnyDesk No 
Azure Bastion No 
Azure Key Vault No 
Azure Virtual Desktop No 
BeyondTrust Password Safe No 
Bitvise No 
Bitwarden No 
Cerby No 
Devolutions PAM No 
Double No 
KeePass No 
Keeper Security No 
Microsoft Entra ID No 
N‑able Passportal No 
SupRemo Remote Desktop No 
TeamViewer No 
Windows Admin Center No 

Integrations

Active Directory Yes 
1Password Yes 
Amazon Web Services (AWS) Yes 
AnyDesk Yes 
Azure Bastion Yes 
Azure Key Vault Yes 
Azure Virtual Desktop Yes 
BeyondTrust Password Safe Yes 
Bitvise Yes 
Bitwarden Yes 
Cerby Yes 
Devolutions PAM Yes 
Double Yes 
KeePass Yes 
Keeper Security Yes 
Microsoft Entra ID Yes 
N‑able Passportal Yes 
SupRemo Remote Desktop Yes 
TeamViewer Yes 
Windows Admin Center Yes 

Pricing Details

0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Trial No 
Free Version Yes 

Pricing Details

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Axence

Founded

2005

Country

Poland

Website

axence.net/en

Vendor Details

Company Name

Devolutions

Founded

2004

Country

Canada

Website

devolutions.net/remote-desktop-manager

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

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